Anh Phan Email & Phone Number

Halifax Regional Municipality, NS, CA

Halifax, Nova Scotia, Canada

• Provided holistic support to a diverse student population, welcoming and engaging up to 500 visitors daily through various channels, and addressing inquiries related to study abroad, immigration, transitions, health.
• Proactively referred students to appropriate campus resources, ensuring they received targeted support to facilitate their academic and personal success.
• Contributed to the development and execution of communications strategies, managing social and electronic media platforms, and achieving a 1,000+ follower increase on Instagram to enhance student engagement.

Halifax, Nova Scotia, Canada

• Coordinated communications for events, social and electronic media which resulted in 40% increase of followers on LinkedIn.
• Engaged with stakeholders, including direct industry members, provincial and federal government stakeholders, academic partners, and various other domestic and international partners.
• Assisted in administrative and coordination duties.

• Conduct research and writing customized international market research reports for NSBI's Trade Market Intelligence program
• Assist Sector Strategists in the development of sector strategies for NSBI, both domestically and internationally.
• Analyse and organize research findings by utilizing various databases to serve project scope.

Halifax, Nova Scotia, Canada

• Optimized project operations by developing content inventory for website redeveloping project.
• Applied project management skills to organize annual staff event for more than 300 staffs that received satisfactory result.
• Created content for featured articles and social media accounts.

• Created and designed promotional materials using RISE 360 and Canva for various workshops, job fairs and online courses to increase organization brand awareness.
• Developed client loyalty by executing follow ups phone discussion about clients experience and action plans to provide assistance.
• Organized, coordinated and facilitated virtual workshops and events using Zoom and Eventbrite.

• Assisted stakeholders in general inquiries and issues, such as registration, admissions, application process, resulting in positive feedback and excellent customer service across customers
• Analyzed student information with strong attention to detail and computer skills proficiency to ensure minimal errors during the data indexing process.
• Improved technology skills through working with Microsoft Office, resulting in shorter time required for data indexing and analysis.

• Grew client’s Facebook page by 55% in 2 months and LinkedIn by 175% in 4 months.
• Conceptualized and executed new marketing strategies and campaigns for social media platforms including Facebook, LinkedIn, TikTok and YouTube.
• Created graphics for social media campaigns and blog posts using Canva.
• Collaborated with manager and clients to produce blog posts and publish using WordPress.

Bachelor Of Commerce - Bcom, Marketing

Activities and Societies: Rowe WIBA, DALIS, Dalhousie Commerce Cup

Grade 11 And 12

Activities and Societies: School Choir, Yearbook Committee, Ambassador

Major In Biology, Grade 10 And 11