I am a customer-centric professional with a passion for creating meaningful connections and providing innovative solutions. With over years of experience in client success across multiple industries, I thrive in fast-paced environments like AdTech and startups, where adaptability and agility are key. Whether pivoting in response to market changes or finding creative ways to solve complex client challenges, I am driven by the opportunity to make a tangible impact on both clients and business growth.I am deeply committed to understanding my clients, not just as business opportunities but as people with goals, challenges, and needs. This mindset has allowed me to build trust and foster long-lasting relationships, ultimately helping my clients succeed and adopt new technologies with confidence. At MediaAlpha, I boosted ARR by 20% through innovative sales strategies and identified opportunities to enhance product offerings that saved millions in potential revenue loss.I take pride in continuously learning and adapting to new industries, always focusing on delivering value through thoughtful, data-driven strategies. My journey, from navigating layoffs during challenging times to excelling in roles in mortgage, finance, and SaaS, has shaped me into a resilient problem-solver and agile team player.Outside of work, I am passionate about volleyball. I have played the sport since childhood in my hometown of Honolulu, HI, competed at the collegiate level, and professional level, and now coach an elite boys' volleyball team. Mentoring and fostering a positive, inclusive team culture is one of my greatest joys. I also love traveling and have explored 24 countries, enriching my perspective on different cultures and ways of thinking.
Listed skills include Sales, French, Japanese Culture, Korean, and 14 others.