Ahsan Tanzim Ahmed Email & Phone Number

Toronto, On, Ca

Brampton, Ontario, Canada

- To coordinate and follow up on project activities including operation, engineering, manufacturing, procurement, quality, schedule and cost- To communicate with the technicians, A&I engineers, sales rep, parts department, warehouse, purchasing team to ensure project success- To order Caterpillar engines with spare parts as per customer requirement in CSQ (caterpillar website)- To communicate with suppliers and make sure the orders are ready on schedule- To Initiate the project launch meeting and make sure to obtain all the required details- To control the budget and ensure that delivery deadlines are met- To compile project costs (in DBS, iMACS & other management tools) and perform monthly costings, accruals and margin analysis

Toronto, Ontario, Canada

- Ensured a high level of customer service by resolving their queries and providing recommendation- Assessed customers' needs and share product features and promotions- Maintained trusted relationships with customers- Consistently achieved the sales target- Complied with inventory control procedures, restocking, and visual merchandising standards- Kept track of daily transactions and performed opening and closing paperwork- Delegate daily duties of the subordinates and assist them in solving problems

Toronto, Ontario, Canada

• Achieved and consistently exceeded monthly sales target• Handled all incoming leads in a timely manner and sold electric vehicles (Tesla, Audi, Porsche, Jaguar, etc.) monthly subscriptions• Closed leads online and over the phone with the possibility of cold calling• Maintained sales relationships with existing customers• Assessed member needs, recommended, or assisted in the selection of appropriate services• Provided input into product design where services must be tailored to suit member needs• Prepared and administered sales agreements and maintained customer records

Dhaka, Bangladesh

• Team Leader & In Charge of Diesel & Marine engines operation• Performed the role as a key account manager for the long fleets customers for any after-sales and support issues• Kept track of inventory to ensure the future availability of spares along with the Supply Chain Department• Creating marketing plans, forecasting, competitive analysis for Caterpillar Products• Assisted prime product sales teams to close a deal with existing clients by keeping long-term business relationships with the key account managers of those clients• Visited customer sites regularly to maintain a relationship, seek any sales opportunity, and perform the technical analysis of the gen-set in the CAT Inspect app which was directly sent to Caterpillar• Attended customer sites with service personnel for any critical issues, collected failure reports from the service dept, analyzed customer complaints, followed up with them, and lastly find the suitable solution for customers.• Followed up Credit Recovery & Collection Status of customers• To communicate with Caterpillar Representatives for various support issues• To create and sell Customer Value Agreements (CVA)• Performed all the necessary actions to meet up the sales target• Coordinated with Product Support Marketing Dept for arranging CAT Care seminars.• Prepared parts list for gen-sets for any overhauling or troubleshooting job from different CAT websites.

Dhaka, Bangladesh

• Performed the role as a dedicated single point contact for customers for any after sales and support issues.• Attended customer sites regularly to maintain relationship, to seek any sales opportunity, to perform the technical analysis of the gen-set in CAT Inspect app which were directly sent to Caterpillar.• Attended customer sites with service personnel for any critical issues, collect failure reports from service dept, analyze customer complains, follow up with them and lastly find the suitable solution for customers.• Made service agreements with customers.• Performed all the necessary actions to meet up the sales target.• Coordinated with Product Support Marketing Dept for arranging CAT Care seminars.• Prepared parts list for gen-sets for any overhauling or troubleshooting job from different CAT websites.

Narsingdi, Dhaka, Bangladesh

• Designed equipment essential to the plant in AutoCAD• Supervised the operation of Injection Moulding Machines including troubleshooting and maintenance• Provided training and information to technicians and workers regarding the operation of machinery• Co-ordinated with the production managers to meet the daily production quotas• Projected production target and ordered raw-materials accordingly• Supervised a team of 50 workers, shift in charge, technician, and assistant operation engineers

Narayanganj, Dhaka, Bangladesh

• Got acquainted with different systems (Brake System, Cooling System, Fuel System, Lubrication System, Starting System, Steering System, Suspension System, Transmiossion System and Gearbox) of an Internal Combustion engine.• Assembled and disassembled Internal Combustion Engine.

Master Of Engineering - Meng, Mechanical Engineering

Bachelor Of Science (B.Sc.), Mechanical Engineering

Activities and Societies: Founder member of MIST Literature & Cultural Club, Organizing Committee member of MIST Picnic & Farewell Program.

Higher Secondary Certificate (H.S.C.), Science

Secondary School Certificate, Science