Erp Consultant
CurrentPeopleSoft CNC Consultant & Technical Support BT-Applied TechnologyAl -Barooj Building, Saudi Arabia (ERP) PeopleSoft CNC Consultant 1- PeopleSoft 8.10 ENT & DEP Server Installation. 2- FAT Client Troubleshooting. 3-ESU Deployment in PeopleSoft Deployment Server. 4-Client & Servers Update Package Building & Installation 5-Adding & Removing Security Policy on USERS ID & ROLES. ------------------------------------------------IT-Technical Support Team Leader-----------------------------------------------1-Orcale|JD Edward 8.12 CRM indoor Technical Consultation 2- Managing & Maintaining Network infrastructure. 3-Administrating Citrix Servers Farms & ICA Client Installation. 4- Handling Technical Support Calls from Internal users & External Customers 5-Managing & organizing Microsoft Servers. 6- Case Management. 7-Assingning TASKS to Technical support Engineers.8- Supervision of CSA (Customer Support Agents)9- Help Desk (Call Center Activities)