Aidan Sharp Email & Phone Number

London, England, United Kingdom

As an E-commerce Customer Service Executive at Arsenal, my role involves providing exceptional support to customers who engage with the club's online store. I handle inquiries, offer product information, process orders, and resolve any issues customers may encounter during their shopping experience. Ensuring customer satisfaction, maintaining a professional demeanor, and representing the club's values are integral parts of my responsibilities. I work to uphold the brand's image by delivering prompt, accurate, and friendly assistance to enhance the overall online shopping experience for Arsenal fans and customers.

Mersham, England, United Kingdom

It was my duty to oversee the operations and customer service aspects that directly impact guests' experience. My responsibilities typically included managing the front desk or reception area, coordinating with vendors, ensuring smooth event execution, supervising staff to maintain service standards, handling guest inquiries or issues, and ensuring overall guest satisfaction.It was crucial to act as a point of contact for guests, ensuring that everything runs seamlessly from the guests' arrival to their departure.

Bournemouth, England, United Kingdom

Throughout this role it was my duty to oversee the development, implementation, and refinement of marketing plans to achieve business goals. This role entailed analysing market trends, identifying target audiences, determining effective channels, allocating budgets, and directing creative campaigns. I also collaborated cross-functionally to align marketing efforts with overall business objectives, measure campaign performance, and adapt strategies to maximise ROI and brand impact.