Tech Associate
Lincoln, Nebraska, United States
•Enhanced customer interaction by offering expert guidance on a wide array of products, including computers, printers, software, and accessories, utilizing probing questions to tailor recommendations and drive value addition.•Demonstrated commitment to customer satisfaction by assisting in troubleshooting technical and virus issues, providing effective solutions, and ensuring a seamless and positive experience. •Contributed to organizational success by implementing effective selling… Show more •Enhanced customer interaction by offering expert guidance on a wide array of products, including computers, printers, software, and accessories, utilizing probing questions to tailor recommendations and drive value addition.•Demonstrated commitment to customer satisfaction by assisting in troubleshooting technical and virus issues, providing effective solutions, and ensuring a seamless and positive experience. •Contributed to organizational success by implementing effective selling techniques, maximizing revenue through strategic upselling of additional products and services. •Assisted & managed daily tech department operations, ensuring meticulous organization, adherence to safety protocols, customer service excellence, and proactive troubleshooting of technical issues. Show less