Aileen (Cole) Waugh Email & Phone Number

New York, New York, Us

Launch your marketing into the future with the platform purpose-built for customer engagement that is built for marketers and blessed by IT. Treat your customers like your friends and family through three core components: Listen, understand, and act.

I was honored to be interviewed by Kacey and Ashley, the Founders of K21 EDGE, and selected as a program mentor in January of 2021. Having been a collegiate swimmer I remember how much I valued life and career advice from teammates who had graduated and entered the workforce. I joined the K21 EDGE program so that I could personally give back to the community and share my own career and life advice, paving the way for future success.

San Francisco, California, Us

I hopped aboard the Twilio rocket ship back in May of 2019. More than 5 million developers around the world use Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.Spoken in the true Twilio spirit, "we can't wait to see what you build!"

San Jose, California, Us

Marketo is the leader in digital marketing software and solutions. Marketo exists to help marketers master the art and science of digital marketing – innovating relentlessly for them and developing the expertise and guidance they need to succeed. Marketo puts Marketing First.FY17 - 105% of Annual Quota2017 - #1 Sales Rep in Small Business Segment2017 Presidents Club/Marketo Masters/Purple Label SocietyFY18 (as of Nov) - 110% of Annual Quota2018 (as of Nov) - #5 Sales Rep in NA Commercial Sales2018 Presidents Club/Marketo Masters/Purple Label Society

Atlanta, Ga, Us

Thousands of professional homebuilders, remodelers, and home improvement contractors trust GuildQuality to help them monitor, improve, and articulate their commitment to quality and customer service.Our focus on innovation has kept us relevant and increased the value we bring to our members. We value the role we’ve played in helping to shape the way remodelers, homebuilders, developers, and home services contractors measure and promote their delivery of customer service.

Atlanta, Ga, Us

My role at Insightpool was to serve as a resource for education, recommendations and vision creation for brands who are hungry to be better on social. Insightpool's social relationship intelligence platform provides a new age way for brand marketers and agencies to understand current and potential customers on a 1:1 level through creating well-informed surprise and delight experiences.

Atlanta, Ga, Us

Joined Insightpool's team as one of the earliest members (<10 employees) and first full-time female employee. Brought on as a business development rep with a focus on social media; aside from being tracked on monthly demos scheduled, I was also in charge of managing Insightpool's digital presence (Twitter, LinkedIn, Instagram, SlideShare, Pinterest, AngelList, etc.) and seeking out / engaging in real-time business opportunities.Responsibilities included:- Serving as Insightpool's first ever "social BDR" -- practicing social selling through both personal and company accounts to identify, nurture, engage and make connections with top-tier prospects; translated developed best practices and findings to BDR manager and team- Working a number of events while representing Insightpool, like SXSW, WOMMA Summit, SiriusDecisions Summit, Social Shake-Up, Social Media Marketing World, etc.- Creating monthly content calendar in alignment with business goals- Working with executive team to develop ideas and copy creation for enterprise-level clients like The Home Depot and The Weather Channel

In my position as MegaPlayer's Project Manager I worked with a range of clients in the social media and marketing field. A few client accounts I was responsible for were Pearle Vision, Heinz, ILORI and Optical Shop of ASPEN, Big Brothers Big Sisters of Metro Atlanta, Miller Zell, The ScreamFree Institute, Frontera, and Georgia Aquarium. The core branches of my work involved: - Client management, client satisfaction - Content development via editorial calendars - Integrating and implementing social media strategies for multiple brands - Building brand awareness - Managing websites through multiple platforms (i.e. WordPress, Joomla and Blogspot) - Reporting analytics, developing thoughtful conclusions and recommendations - Developing email and brand-based campaign ideas, followed by campaign generation; creative content development, implementation, tracking, and reporting - Physically presenting content and analytics to clientsI was also co-manager of Digital Atlanta alongside Brian Rudolph, former Capabilities and Communications Manager at Coca-Cola. Digital Atlanta is a weeklong social networking event in October presented by Engague. All work staff were scheduled by and reported to me for instruction with speaker introductions, equipment management, traffic control, and customer service.

This hyperlocal website provides original digital content-text, photos, and videos about Louisville, from the music and arts scene to theater and restaurant news. During my internship the site earned Louisville Magazine's Best of Louisville award in the local website category, an honor once previously earned in 1999. Compared to the previous year's analytics from respective months (May - July 2011), site visits increased by 50 percent. My responsibilities as Louisville.com's social media and marketing intern included:- Managing and expanding Louisville.com's Twitter, Facebook, Tumblr, and Foursquare accounts - Identifying and interacting with influential local social media users - All accounts experienced significant growth in followers and fans- Researching and writing a total of 14 articles for the news, business, fashion, music, and food and dining sections- Responding to breaking news via Twitter and Facebook- Managing and expanding metro Louisville's largest events calendar, the most popular section of Louisville.com; the site's editor used content from this section to populate a weekly events newsletter with 4,500 opt-in subscribers- Training new interns