Aileen Janice Email & Phone Number

Berlin, Germany

Berlin, Germany

• Proficient in the use of Magento, Salesforce and Netsuite to perform daily operations in Channel Sales
• Overachieved SLA’s by managing a volume of 140 tickets in a week which includes order processing, end-to-end reseller communications, return authorizations, etc.
• Managed 11 individual Channel pricebooks and 20 Direct pricebooks proactively
• Ownership of Magento in Go-To-Market Product Launches such as pricing import, bundling products,replacement parts rollout, etc.
• Participated in Logistics projects such as annual warehouse count for warehouse management and audit
• Identified and created query based reports for process improvements affecting multiple stakeholders

Berlin, Germany

• Overachieved KPI’s for the UK&I and Nordics Region for both Direct and Channel customers as follows:
• PDP decreased by 6% YoY Average
• DDSO decreased by 2 days YoY Average
• DSO decreased by 1 day YoY Average
• Prepared documentation of the Global AR SOP for SOX compliance, coordinating with various stakeholders in multiple departments
• Collaborated with General Ledger team by analyzing historic data for journal entry write-off to reflect accuracy in reporting, resulting in 85k transactions clean up

Somerville, Massachusetts

• Proficient in the use of Netsuite and Salesforce to perform all aspects of the order-to-cash process
• Collected $3 million of past-due invoices within the duration of eight months through identifying and resolving billing disputes for direct customers
• Analyzed hundreds of purchase orders and partnered with Sales team to validate accuracy in order approval process
• Reviewed prepaid credit card orders for further fraud investigation to mitigate risk
• Managed daily application of cash receipts to ensure completeness prior to month-end close
• Assisted GL team during month-end close performing cash deposits and reconciling unapplied payments

Greater Boston Area

• Utilized Wix and Webflow to perform aspects of web design
• Designed and suggested creative website templates to clarify proposed message and promote brand consistency
• Analyzed similar websites of non-profit organizations to identify trends and methods of content organization

Greater Boston Area

• Proficient in the use of Revport and Enterprise Reporter to perform aspects of invoicing function
• Issued hundreds of management fee invoices for over 400 global and international clients each quarter
• Designed custom Excel template to expedite fee calculation testing
• Acted as the primary point of contact to respond to thousands of billing inquiries and audit requests
• Compiled data to assist relationship teams with client reporting for internal and external stakeholders
• Suggested the implementation of a new billing process to improve team efficiency

Greater Boston Area

• Proficient in the use of Oracle Applications and Business Objects to perform invoice entry
• Processed hundreds of invoices and reimbursements weekly to support 11 regional offices
• Created monthly and weekly Billing Rate Differential and Sales Tax reports to support other department functions
• Maintained vendor creation system by communicating with local finance team
• Implemented the new EFT payment process by contacting regional recruiters and detailing the process

Greater Jakarta Area, Indonesia

• Assisted in conducting extensive financial due diligence to M&A’s through preparing financial statements and by analyzing agreements and contracts to provide considerations
• Gathered data through research regarding possible M&A options for banks in Indonesia and presented to the director of Business Recovery Services

Bachelor Of Science In Business Administration (Bsba), Accounting And Management

Certificate Program, Basic Pastry Course

Secondary And High School Degree, Igcse And A-Levels