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|| Executive Profile ||Cited as having a strong work ethic, persistence and drive stamina -recognized in an elite club for achieving 200% of quota.Believes in adding to a strong, dynamic team embedded in value, culture, community and a high sense of self-worth -working towards team goals. Strives to exceed expectations and find improvements in the way things are done -resulting in increased levels of efficiency, performance and fulfillment. || Professional Experience ||A go-getter; results-driven with high standards of performance. Able to apply a logical, common sense approach to problem solving, communication, leadership, interpersonal and multi-tasking skills. Continually developing skills in operational management, client success, and consultative sales within B2B solutions. Contributions to previous employers include increased sales, client retention, exceeding targets, account management, overseeing operations, implementing innovative marketing strategies, improving system policies and procedures, and building teams to further expand the organization. Enjoys interacting and communicating with people of diverse backgrounds, cultures, and professional levels.|| Personal Experience ||In 2012, she fully self-funded and embarked in a Gap-Year to immerse into other cultures globally, spending twelve consecutive months traveling The Western US, Australia, New Zealand, India, Thailand, Malaysia, Laos, Singapore, Indonesia, Cambodia, and China. In 2016, she moved to Dubai to further her career goals. She successfully achieved both career and personal goals during her 8 years of living and working on Dubai. In 2024, it was time to move back home to the US. Now she is ready to further up-level her diverse skills and talent stateside.Her passion for people and client satisfaction overlaps with her passion for health and fitness, as she keep up with the ever developing fitness industry.
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Customer Experience ManagerMaven AgiUnited States -
Sr. Success ManagerSprinklr Aug 2017 - May 2024Dubai, United Arab Emirates -
Success ManagerSprinklr Aug 2016 - Aug 2017Dubai• Work strategically with Stakeholders and System Administrators -coordinating with internal teams to ensure successful implementation and high adoption rates.• Establish short-term and long-term Success Plans to meet Stakeholder's business objectives and KPIs. • Provide subject matter expertise, helping each client derive the most value from the platform based on client’s business objectives, demonstrating ROI.• Ensure each transition from Enablement Teams to Success Teams are smooth, while empowering each client to take ownership of their platform objectives and continued configurations, bridging the gap where needed.• Cultivate successful partnership with each client; stakeholder and champion alike. -
Customer Success ManagerTableau Software Aug 2015 - Mar 2016Austin, Tx• Accomplished in proactively creating successful customer relationships by promoting adoption and customer retention for a specific book of accounts across Northeast US and Canada. • Achieved 124% of annual quota in FY 2015 by consistently and accurately forecasting and closing business.• Elected to host company's weekly On-boarding Webinars, guiding our customers towards successful adoption through live, engaging Webinars registered by customers across North America. • Large focus on Maintenance Renewal revenue quota by prioritizing contract opportunities to increase revenue and retention rates for assigned territory.• Certified in both Bronze and Silver Product Skill Belts. Continually attending internal product training and assistance classes, as customers need help with training, deployment and adoption to ensure customer success; therefore driving renewal revenue. • Work cross departmentally as the voice of the customer leading others towards a common goal, strategizing with ten Senior Account Managers, and build strong relationships to ensure the adoption and success of Tableau company wide.• Possess strong interpersonal skills and business acumen to maintain strong relationships with my customers and colleagues, ensuring "freakishly-friendly" customer service. Communication skills are top-notch in person, phone and email. -
Saas Consultant/Client AcquisitionsMeltwater Jun 2014 - Jun 2015Austin• Responsible for acquiring, on boarding, training, and overall success of select client accounts by resolving a variety of client inquiries and liaise with technical support, engineering, and various support and analyst teams. • Of 1000+ employees, recognized company-wide in top 5% for achieving over 200% of monthly quota in 2014. Achieved over 110% of quarterly quota in 2015. • Build graphic dashboards based on specific metrics established by the client to monitor success of marketing campaigns, objectives, and digital media and commutations strategies. • Extract insights -interpreting raw data to customize visual models, uncovering insights and reliable trends for communication reports and presentations to C-suite, VPs and/or Director level. • Speak with a wide range of organizations, including universities, government departments and Fortune 500 companies. Completing entire sales process with C-Level Executives, directly pitching company’s suite of services.• Elected to increase company culture by planning, organizing, and executing cultural awareness events. -
Studio Operations ManagerPureryde Jan 2013 - Jun 2014Austin, Texas• Responsible for overall success and daily operations by applying operational policies and procedures designed to accommodate the growth objectives of the organization. • Oversee the success of client relations and financial operations by managing client generation and retention, client membership management, payroll, and accounts receivables. • Develop and implement traditional and digital marketing strategies to increase revenue through services and retail. This included, but not limited to marketing campaigns, charity events, community partnerships, market research and media placements.• Developed company standard operating procedures brand wide, including; employee training, management, and staff manuals. • Responsible for company culture, recruitment, training, education, coordination, management and discipline of all staff within the company. • Managing teams who are highly qualified, client-oriented and committed to achieving and exceeding company goals by providing consistent customer service and exceptional experiences to all clients.
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Fitness Consultant (Cpt) And Nutrition CoachVarious Fitness Companies; Including Lifetime Fitness, Kor180, Retailmenot, Stronghorn Fitness... Aug 2010 - May 2014Austin, Texas Area• Exceeded 100% of quota during my career. Generating new contracts and clients while acquiring new sales from services, up-selling various product lines and retaining existing clientele. • Designed client's personalized programs to maximize workout efficiency, improve fitness, increase stamina, and improve overall sense of well-being through client consultations, counseling and nutritional coaching. • Coached adult boot camps and fitness classes to improve health while developing dynamic and functional exercises promoting a healthy community and lifestyle. • Collaborated in the development of exercise and dietary supplements, while recommending and maintaining a strict guideline of recognized nutritional parameters. • Teach regimented spin classes and Pilates based off company curriculum and previous educational standards.
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Cardiac Rehab Intern (Summer Internship)St. David'S Healthcare Jun 2010 - Aug 2010Austin, Texas• Perform exercise assessments and acquire blood pressures and vitals during and post exercise.• Analyzed electrocardiograms (ECG) readings to detect cardiac abnormalities • Administer and monitor exercise program designs specific to each patient • Studied and advised nutritional intake of cardiac rehab patients under the supervision of the clinical dietitian • Supported patients throughout duration of appointment to ensure a quality and satisfactory experience -
Certified Personal TrainerRec Sports, Texas A&M University Aug 2009 - May 2010Bryan/College Station, Texas Area• Create program designs that meets the health and fitness needs of every individual client as well as satisfactory and safe experience • Worked with individual and couples personal training clients ensuring effective health and fitness results• Perform fitness assessments and body compositions on all clients to create results oriented programs. • Counsel and motivate my clients towards success in reaching their health and fitness goals. -
Head CoachMarathon Training Team, Texas A&M University Aug 2009 - May 2010Bryan/College Station, Texas Area• Design the half and full marathon training program that is followed throughout the training season.• Coached the running team on running form, nutrition, injury prevention and care.• Created all running routes and lead four runs every week, including weekend long runs. • Continually motivated team members to work towards their personal race goals
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Frequently Asked Questions about Aimee Allen
What company does Aimee Allen work for?
Aimee Allen works for Maven Agi
What is Aimee Allen's role at the current company?
Aimee Allen's current role is Customer Experience Manager.
What is Aimee Allen's email address?
Aimee Allen's email address is ai****@****ter.com
What is Aimee Allen's direct phone number?
Aimee Allen's direct phone number is +151242*****
What schools did Aimee Allen attend?
Aimee Allen attended Texas A&m University, Texas A&m University.
What are some of Aimee Allen's interests?
Aimee Allen has interest in Fitness, Travel Backpacking, Health And Wellness.
What skills is Aimee Allen known for?
Aimee Allen has skills like Customer Engagement, Customer Retention, Leadership, Client Relations Skills, Digital Marketing, Operations Management, Marketing Strategy, Management, Sales, B2b Software, Software As A Service, Account Management.
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