Aimee Andress Email & Phone Number

United States

Old Hickory, Tennessee

Rivergate, Tn

Hendersonville, Tn

Continued customer service duties including adding the responsibility of all 15 states the company operates. Received multiple raised credit limits of authority to the maximum the company allows.Review associates loan decisions to insure compliance. Create and maintain daily and monthly reports. Organize staffing schedules and scheduled breaks. Train new employees and manage current associates. Expert working in ParaData Financial Systems and Microsoft Office Suite. Attend and conduct training meetings for company personnel. Implemented a training guide that is utilized throughout the company’s operations. Created and conducted surveys to improve customer service and efficiency. Responsible for ordering and maintaining all office supplies and equipment. Traveled to branches to mentor associates in struggling areas of performance.

Greater Nashville Area, Tn

Review loan documents for compliance and approval for 4 states. Answering a multi-line phone network. File documents in appropriate filing cabinets. Follow up on approved and unmade applications.Effectively communicate with branch personnel to obtain the best loan approval. Work closely with Supervisors, Vice Presidents and Sr. Vice Presidents to effectively reach company goals. Ensure consistent adherence to company policies, procedures and performance standards.

Crossplains, Tennessee

Key holding position, responsible for opening and closing of the store.Accurately processed all payments on purchases whether cash, check or credit.Provided excellent customer service with the ability to resolve customer complaints. Executed inventory and stocking of goods and merchandise inside the store. Checked and balanced daily sales reports.

Presently Incomplete, Buisness, 4.0 Gpa

Diploma, General Studies