Aimee Phillips Email & Phone Number

United Kingdom

Cardiff, United Kingdom

In this challenging position, I played a key role in the efficient daily operation of this busy cinema and effectively fulfilled the duties of the General Manager during their absence. I strive to ensure all customers receive the highest standards of service and care in each interaction, responding quickly and decisively to encountered problems and issues. My skills in personnel management are instrumental in developing and managing a highly successful team, recruiting talented personnel for vacant positions and delivering tailored training to personnel. In addition, I strive to ensure all company personnel consistently complied with the appropriate operational policies and procedures.

Cardiff, United Kingdom

During my time in this role, I was entrusted with effectively managing all facets of the cinemas digital film offer while liaising with the General Manager in the successful execution of the cinema business plan. I strived to deliver an enjoyable experience for all customers by providing a well-maintained cinema environment and working closely with a highly trained cinema team. My adaptable professional approach allowed me to solve a wide variety of complex operational problems and ensure the delivery of the expected results and improve operational performance. My expertise in personnel management allowed me to motivate a diverse selection of personnel, analyzing their performance and providing comprehensive feedback and advice. I also ensured all personnel adhered to the relevant operational guidelines and regulations. Due to my reputation for delivering results of the highest standard, I was appointed Retail Manager for a twelve month period.

During my time in this position I was responsible for all aspects of the cinemas digital and 35mm operations. Overseeing the technical department and ensuring the Projectionists where trained to the highest standard, whilst adhering to all company presentation standards and guidelines. I worked with the General Manager to ensure the successful execution of the cinema business plan.

Bachelor’S Degree, Documentary Photography

Btec National Diploma, Photography And Design