Aimee Constantine Email & Phone Number

Boise, Idaho, Us

Serving as the functional leader for Albertsons’ expansion into micro-fulfillment (MFC) operations for eCommerce grocery order fulfillment and delivery, within our 2300+ store network. Partnering with Store Operations leaders at all levels from department leaders through COO to drive continuous improvement in the MFC business case. Completed site selection and cost/benefit analysis to justify capex investment for approval by executive leadership. Responsible for the launch and operations of 10 MFC sites within the Albertsons network ($100+M capex investment), focused on utilizing goods-to-person shuttle-based automation to improve picking productivity and increase per-store order capacity. Leading a team of 22 associates to oversee program and project management, inventory management, process optimization, data and analytics, training, labor planning, and daily execution. Driving internal and 3P partner roadmap prioritization to continue to optimize the integration of automation with in-store fulfillment.

Camarillo, California, Us

Coordinated the hardware, software, food safety, and process roadmaps to support the expansion of Zume’s mobile kitchen platform, providing restaurants with flexible ghost kitchen capacity to improve quality, cost and geographic coverage for meal delivery. Created standardized kitchen designs to support a wide range of cuisines, defining mounting and appliance modifications to support mobile applications, and establishing the upfit process to enable rapid fleet expansion. Partnered with local and state agencies to define design and operations standards for compliance in food safety. Developed standard operating procedures and metrics to achieve business results and drive continuous improvement.

Bentonville, Arkansas, Us

Led a team of operations and inventory management associates supporting the Samsclub.com fulfillment network. Managed facility layout, process design and buildout for the conversion of six Sam’s Club locations into ecommerce operations in 2018/19. Executed approval-to-go-live project completion in as little as 90 days. Developed and deployed a capacity plan to support 100+% unit growth YOY for the second consecutive year. Tested fulfillment automation to streamline FC operations. Built the foundations of a lean culture within the Samsclub.com facilities, including training, manager and associate standard work, and 5S. Oversaw KPI reporting and execution for inbound vendor quality and in stock performance. Initiated a vendor correction of errors (VCOE) process for FC teams to escalate item and packaging issues impacting first time right receiving and fulfillment. Owned P&L performance for the Reverse Supply Chain for all customer returns for Samsclub.com.

Bentonville, Arkansas, Us

Led a support team focused on analytics, continuous improvement, packaging, and inventory control for the Walmart.com fulfillment network, Established a lean continuous improvement program for U.S. eCommerce Operations, focused on standard processes and training, rapid process improvement, quality, and KPI management. Created a team of lean champions in all large FC operations to cascade lean management methods to all team members and drive daily continuous improvement. Launched inventory quality control efforts for a $300M+ inventory base within the ecommerce fulfillment center network, including QA metrics reporting, manager and associate training, and standard operating procedures. Oversaw network packaging supplies sourcing for all ecommerce facilities, including maintaining supplier relationship and overseeing improvement initiatives to reduce excess air shipped per package, decrease packages per order, and eliminate causes of in-transit product damage.

Bentonville, Arkansas, Us

Coordinated the operational execution of the launch of four 1.1M sq. Ft. sortable fulfillment centers (FCs) with a next- generation warehouse management system within 8 months; Partnered with Engineering, Systems, and Operations to track resolution of system defects and define new warehouse management system requirements to improve productivity and quality; Coordinated inventory ramp planning and execution with Supply Planning and Transportation teams.

Seattle, Wa, Us

Managed the launch and supported operation of 3 Amazon Robotics fulfillment centers in an 8-month timeframe to support the launch of Prime Pantry, a new consumables program delivering low-margin grocery and consumer goods to Prime customers. Partnered with Engineering and Systems to rapidly double processing capacity within 3 months of launch to meet customer demand, including capital equipment design, approval and installation, layout changes, and 5S. Responsible for operational effectiveness, including: storage capacity, station layout, process design, manager and associate hiring and training, and quality management through the launch of the program.

Seattle, Wa, Us

Led teams of up to 950 hourly associates in operations in the largest fulfillment center in Amazon’s US network. Selected, trained, and managed 15 Area Managers and 5 Operations Managers in preparation for the launch of a 1M sq. ft. fulfillment center operation. Coached teams to achieve high levels of quality improvement, including: 1) leading a team to reduce inventory defects during the holiday peak by 65% YOY, and 2) maintaining a network-best level of inventory accuracy for any new site launch.

Seattle, Wa, Us

Led 4 Area Managers and over 300 associates as an Inbound Operations Manager; Led teams of 25 to 95 associates as an Inbound Area Manager in sortable and non-sortable buildings; Responsible for all safety/quality/productivity performance, labor planning, continuous improvement, and training. Provided leadership for Inbound team through the doubling of receive capacity and staffing during the expansion of FC from 700k to 1.1M sq. ft., while driving a 17.4% YOY productivity gain.

Milwaukee, Wi, Us

Authored an MIT Master’s thesis entitled “Supply Chain Design and Site Selection for the Expansion of International Manufacturing Capacity”, based on internship. Created a total cost model to evaluate cost of component sourcing and delivery for non-U.S. manufacturing facilities using network modeling and analysis of logistical, financial, political, and cultural factors.

Columbus, Indiana, Us

Sr. Manufacturing Process Engineer (August 2005-May 2007)Manufacturing Development Program Engineer (August 2003-July 2005)Engineeering Intern (Summers 2000-2002)

Master Of Business Administration - Mba, Leaders For Global Operations (Lgo) Program

Master Of Science (S.M.), Engineering Systems, Engineering Systems

M.S., Industrial Engineering

B.S.E., Industrial And Operations Engineering

B.S.E., Mechanical Engineering