Amanda Oliver work email
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Amanda Oliver personal email
I bring a comprehensive collection of skills in Systems Administration, Process Improvement, Change Management, Team and Project Leadership, Project Management & Governance, Enterprise Strategy, SDLC, Application Development, SharePoint Administrator, Project Server Administrator, Business Systems Analysis, ITIL, and Six Sigma. How do I Inspire Health? Work hard, work healthy! As a results-oriented IT leader who enjoys tackling tough business and technical problems, I understand the driven personalities of our industry and the need for balance. Supporting and encouraging others to be mindful of their well-being brings positive energy that naturally promotes collaboration, creativity and togetherness. To me, there is no better feeling as a leader.
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Hris ManagerAlbertsons Companies Mar 2021 - PresentBoise, Idaho, Us
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Manager, Application DevelopmentBlue Cross Blue Shield Of Arizona Dec 2018 - Mar 2021Phoenix, Arizona, Us -
Application Systems SupervisorBlue Cross Blue Shield Of Arizona Jan 2018 - Dec 2018Phoenix, Arizona, Us
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Pmo Business Systems LeaderCsaa Insurance Group, A Aaa Insurer Jun 2016 - Dec 2017Walnut Creek, Ca, UsResponsible for the maintenance and support of information systems utilized in the PMO that support project management, time management, resource management and project artifacts. Develop application strategy approach for department that maximizes efficiencies through flexible and adaptable tools. Maintain working relationships with department managers and key end users to drive process improvement, ensure effective service delivery and user satisfaction. -
Business Systems SupervisorCsaa Insurance Group, A Aaa Insurer Oct 2011 - Jun 2016Walnut Creek, Ca, UsPlan and evaluate the performance of staff, help establish performance goals and personal development targets, provide leadership, technical training and regularly monitor performance.Responsible for application administration and support for over 2,000 internal users on MS Project Server 2013, MS SharePoint Server and Replicon Timesheet applications by providing excellence customer service that exceeds service level agreements by 98%.Redefine project management processes including the project life-cycle, portfolio governance, project artifacts & templates, resource management and reporting.Evaluate technology solutions, make recommendations and present technology roadmap that best support business needs.
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It AnalystCsaa Insurance Group, A Aaa Insurer Feb 2009 - Oct 2011Walnut Creek, Ca, UsAdministrator for MS Project Server 2007, MS Application Portfolio Management, MS SharePoint v3, and Replicon Web TimeSheet including system maintenance, user management, security settings, content updates, troubleshooting and ensuring all systems are successfully operational 24x7.Gather requirements for application enhancements and implement proof of concepts for users before implementing in production environment.Maintain departmental intranet sites including implementation of new design, creation of knowledge base for users, creation of appealing subject matter and modifying sites content and graphics.Continuously develop training on use of tools and methodologies used within the Project Management Office.Develop on-the-job training program that improved user productivity by 25%.
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WebmasterPearson School Systems 2000 - 2008London, GbDesigned, programmed and maintained customer support website. Developed static website into a highly dynamic site by storing 80% of data in SQL Server database, significantly increasing the efficiency of the website as well as the supporting team. Conducted usability studies and technical analysis of existing website and executed an aggressive three-month redeployment plan that consisted of applying new technologies as well as deploying load-balancing servers in an effort to improve contingency planning which resulted in a superior customer satisfaction rating of 96% . Developed and executed processes for content management for the customer support website, improving effectiveness of the team as well as cooperation within configuration management, project management, and technology divisions. Brought customer satisfaction survey and reporting in-house by creating custom surveys leveraging existing tools and technologies such as ASP, HTML, CSS, SQL, and JavaScript saving the organization approximately 15% during the first year. Produced numerous customer satisfaction reports to management and business partners providing accurate up-to-date insight into customer needs.
Amanda Oliver Education Details
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Devry UniversityComputer Science
Frequently Asked Questions about Amanda Oliver
What company does Amanda Oliver work for?
Amanda Oliver works for Albertsons Companies
What is Amanda Oliver's role at the current company?
Amanda Oliver's current role is Transforming HR Technology at ACI.
What is Amanda Oliver's email address?
Amanda Oliver's email address is ao****@****lue.com
What schools did Amanda Oliver attend?
Amanda Oliver attended Devry University.
Who are Amanda Oliver's colleagues?
Amanda Oliver's colleagues are Scott Neal, Chris Ward, Kiana Walker, Siva Veginati, Thomas Stipp, Michelle Tonkovich, Venkatarao Chereddy.
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