Aimee Wiese Email & Phone Number

Orlando, Florida

- Supervised daily operation of multiple ride(s) & show(s). - Uphold company safety standards in safety sensitive locations & positions.- Lead a team of 75+ team members. - Manage labor budgets and helped saved company revenue.- Partner with different departments to accomplish service excellence goals.

- Ensuring venue is compliant with company safety standards.- Training new team members on proper safety standards and extraordinary customer service expectations.- Revised the training material and developed more effective training techniques.

- Supervised daily operation of multiple ride(s) & show(s). - Upheld company safety standards in safety sensitive locations & positions.- Led a team of 75+ team members. - Created a monthly multi department newsletter that focused on best practices.- Contributed articles to Attractions department newsletter the AO Dispatch.- Managed labor budgets and helped saved company revenue.- Partnered with different departments to accomplish service excellence goals.

Flight Management Team – Macy’s Thanksgiving Day Parade - Ensures the safe flight of one of the iconic balloons used in the annual parade.- Provided safety training to parade volunteers. - Partnered with NYPD & Parade Officials to ensure safe flight conditions.- Led inflation team(s) through balloon inflation process. - Parade staging & setup

Attractions Operations Multiple areas-Responsible for upholding guest safety, providing positive guest experiences, as well as training new team members ensuring they maintain these standards.-Opening Team Operator for "High in the Sky Seuss Trolley Train Ride" and "The Simpsons Ride."- Revised the training manuals and helped to develop more effective training techniques.-Created an Organizational method for the construction/deconstruction of a temporary guest flow management system.

Bachelor Of Arts (Ba), Interpersonal And Organizational Communication

Bachelor Of Science, Hospitality Management

Activities and Societies: Future Theme Park Leaders Association

Education record

Activities and Societies: Womens Soccer Team

Associate Of Science, Hospitality Management 2009

Technical Certificates in Food and Beverage Management, Guest Services, and Housekeeping Management