Aimee Van Email & Phone Number

As a CSM I support, onboard and renew the RangeMe community of consumer packaged goods suppliers, empowering them to increase their product discovery with retail buyers and increase sales.

Cleveland/Akron, Ohio Area

As a Customer Success Lead I managed the growth and success of our client base by implementing retention strategies and practices. As the success lead I also managed implementation and self-onboarding and have had a direct impact on the creation and execution of our implementation processes. With managing implementation I was responsible for training new clients through virtual coaching and consultation.I also managed the day to day communication of customers, responding to their needs and communicating product feedback cross-departmentally to help improve the software platform and overall services.

As a CSM, I managed a portfolio of customers to drive renewal by working with them to understand their business needs and challenges and translating those to ensure they’ve successfully implemented Resolver products to meet their goals and objectives.

Remote - West Virginia Based

As a Client Services Coordinator at GfK Etilize I oversaw the success of existing customer accounts as well as moved our company to gain new business through marketing initiatives. Both self sufficiently and collaboratively I created and implemented lead gen campaigns as well as developed thought leadership material in the Information Technology and eCommerce sectors targeting top Brands and Retailers.About GfK Etilize:"GfK Etilize supplies product data to more resellers, distributors, manufacturers and website portals than any other provider of Information Technology, Consumer Electronics and Office Products content in the world today. We are committed to offering accurate product data, custom solutions and world-class support to our customers under the brand name Spex. We offer product data, product images, marketing text, product specifications, merchandizing information, rich content and more in various product data catalogs available around the world." (http://www.etilize.com/)

Remote - Ohio Based

Remote - North Carolina Based

•Planned and executed complex local advertising campaigns for franchisee clients. •Managed marketing programs for 100+ business owners at a time starting from initial consultation to plan execution, working with advertising budgets ranging from $1,000 to $10,000 +.•Managed client group-buys and high-level sponsorships, organizing details for multiple forms of media, artwork and payments.•Performed consistent follow-through in order to meet deadlines and maintain client relationships and discover new advertising opportunities. •Collaborated with third-party partners and cross-functional teams including the creative department and media buying team for the planning and execution of local marketing programs consisting of both traditional and non-traditional advertising tactics.About Brandmuscle:"Brandmuscle is a local marketing software company that enables brands to own the local decision point by empowering their network of local distributors, dealers, franchisees and salespeople with everything they need to deliver brand-approved marketing tactics customized to local needs, tastes and other relevant differences that can affect the sale."(http://www.brandmuscle.com/whoweare/ourcompany.aspx)

New Bern, North Carolina

•Planned, organized and implemented the day-to-day processes and communication for assigned accounts. •Worked with clients and the internal agency team on new creative launches, media, market opportunities, account planning, promotional opportunities and added-value services. •Involved in development for account planning and budgets in excess of $1 million, including creative execution, media placement and client pitch presentations. •Involved in successful client product launches that reached national exposure, with artwork on shelves in Walmart stores and on Amazon.com.•Executed exceptional follow-through to maintain relationship with clients and perform ongoing consultation for discovery of client needs.•Managed monthly client billing and reporting.About High Tide Creative:"High Tide Creative is a brand consulting firm with one mission, to “Raise Your Brand.” It’s not just a philosophy; it’s our call to action. In fact, everything we do at HTC is geared toward helping you invigorate your brand and maximize its potential. We combine a brand’s intrinsic strengths with storytelling and ideas that break through the surface and turn customers into buyers – prospects into clients." (http://www.hightidecreative.com/)

•Selected and served as the primary point of contact for the implementation of a new client and media program launch. •Promptly responded to customer inquiries via phone and email and trained users on our marketing automation, software platform.•Consulted, planned and implemented local marketing programs involving both traditional and non-traditional forms of advertising.•Tracked and analyzed all campaign details and accounts in Microsoft (Dynamics) CRM.•Purchased event space as an event buyer; researched events most effective for clients and negotiated event space on behalf of business owners.