I am a Content Analyst at Accenture, where I manage and safeguard content effectively on digital platforms. I have a Bachelor of Science degree in Chemistry from the University of Malaya, which has equipped me with strong analytical skills and problem-solving abilities. I am also proficient in communication, as I respond to user inquiries with high quality, speed, empathy, and accuracy according to defined policies.Before joining Accenture, I was a Research and Development Specialist at Top Glove, where I was involved in designing, conducting, and synthesizing research on hand former slip formulation, process development, quality troubleshooting, and cost-saving projects. I collaborated with different departments and stakeholders to provide technical solutions and recommendations to improve performance, quality, and efficiency. I am passionate about creating a positive environment and user experience online, and I can bring diverse perspectives and experiences to the team.Throughout my years of experience, I've cultivated a deep passion for advancing my career across various industries. I consider myself confident in addressing customer needs and adapt at problem-solving as well as I am a fast learner. However, I am also continuously focused on embracing challenges as opportunities for personal and professional growth.