Amanda Perez Email & Phone Number

Delray Beach, Florida, United States

Copy and distribute the weekly event list with the BEO packet.Finalize accurate menus with F&B Management and the Chef.Prepare support materials for events and verify details.Distribute billing reports and maintain organized files.Manage satellite bookings and reservations.Correspond with members, committees, and departments as directed.Maintain structured file systems.

Pompano Beach

• Establish standards for personnel performance and customer service.• Investigate and resolve complaints regarding food quality, service, or accommodations.• Organize and direct employee training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.• Coordinate with kitchen to ensure customers receive their meals as quickly as possible.

Oakland Park, Fl

Provided customer service by greeting and assisting customers, responded to customer inquiries,and complaints.• Documented daily financial transactions, prepared team lane assignments, and submitted daily reports to upper management.• Directed and supervised team members engaged in sales, inventory-taking, reconciled cash receipts, or in performing services for customers.• Performed work activities of team members, such as cleaning, organized shelves and displays,and sold merchandise.

Coral Springs, Fl

• Documented flow of merchandise and maintained proper inventory record.• Created schedules for customer efficiency and team member's availability.• Organized community outreach events.

Coral Springs, Fl

• Coordinated between vendors and store to prioritize new products and generate consumer awareness.• Conducted administrative duties to include inventory, daily transactions, and supplies chain documentation for the department.• Trained team members in coffee preparation, sanitation, safety and demons trated the use of retail equipment, such as espresso machines.