Aisha Franklin, Mba Email & Phone Number

Norwalk, Ca, Us

Norwalk, Ca, Us

California, United States

Pasadena, Ca

Supervise and manage front counter cashiers and back office operations team to ensure proper tracking of payments, selling of various city permits, no parking signs, valet permit and other monetary items.Reconcile daily summary reporting of processed department transactions received; identify and correct all account and balancing discrepancies.Administer daily financial audits and handle inventory control for departmental permits, equipment and office supplies.Act as a liaison between the people of the City of Pasadena and the field operation teams to filter complaints and suggestions to create workable solutions for the city.Review and conduct 1st level adjudication decisions for Parking Citations and based on Pasadena Municipal Codes and California State Law.Manage, schedule, attend and provided adjudication decisions for recorded Tow Hearing cases based on Pasadena Municipal Codes and California State Law. Evaluate and ensure overall business processes are aligned and being performed within City of Pasadena policies and procedures.Record revenue loss and permit mishandling; Prepare refunds for all annual permits, check request and credit card refunds for dismissed citations.In conjunction with management staff, monitor accuracy and work completeness, performance, employee evaluations, along with providing staff with scheduling, and department safe work practices in accordance to the City’s guidelines.

Pasadena, Ca

Managed the matriculation of a case load of 30 MASH clients by providing guidance, training and informational sessions for those seeking employment within Pasadena City limits, or company partners of the City.Conducted projects to gather quantitative data of administrative, field and finance personnel to uncover operational problems or inefficiencies.Provided analysis to upper management of data gathered through assessments, surveys, and research to determine the prioritization of projects, programs and funding. Evaluated application /resume and scheduled interviews via NeoGov; facilitated new hire department orientations and training; assigned new employees to work groups and extended training departments.Reviewed payroll and personnel transactions for accuracy of salary and overtime pay, vacation accruals and time-off balances.

Greater Los Angeles Area

Developed and conducted educational programming, workshops and seminars, including but not limited to, resume and cover letter workshops, the importance of internships, mock interviews, networking receptions, job fairs, and alumni events. Evaluated students' interests, and personality characteristics using career assessment tests, and learning about their goals, skills, challenges, and experience. Created individual career development plans based on coaching sessions. Identify challenges to the department, develop strategies for improvement, launch programs team- and school-wide, create tools for tracking results, evaluate and report returns to improve educational outcomes and student services Responsible for new business development and community outreach. Generated and maintained relationships with employers to create internship and career opportunities for students and alumni in their related field of study. Promoted the college, students, and alumni by participating in community, state, and national events and by developing partnerships with industry and higher learning educational institutions. Tracked and reported student event participation, recruiting activities, and employment outcomes for campus per accreditation standards. Collected and analyzed student, graduate and employer surveys. Responsible for recruiting, hiring and training all career development team members and student workers. Analyzed and maintained departmental budget.

Greater Los Angeles Area

Lead Career Services team toward organization's employment goals with clear expectations, integrity and an uncompromised dedication to excellent service to our clients and a passion for business development in the Atlanta area Collaborate with Directors, Deans and Managers across several departments to analyze high-level internal obstacles and develop significant solutions Identify challenges to the department, develop strategies for improvement, launch programs team- and school-wide, create tools for tracking results, evaluate and report returns to improve educational outcomes and student services

Mba, Global Technology Management

Bachelor Of Science, Business Managment