Team Lead - Conversation Design
CurrentEverything that is on Wysa goes through me. Either I design and write it or guide and mentor the team that writes it.I lead a team of conversational designers to make sure Wysa is helpful, effective and most importantly empathetic. I work very closely with the clinical, product, analytics and tech teams to deliver conversations that are clinically safe, user friendly, driven by UX design principles and guided by analytics.In addition, I also spend my time in team management - hiring, training, retaining and managing happiness of our talented team of conversational designers.