Aishwarya C. Email & Phone Number

London, England, United Kingdom

Business Analyst/Project Manager at IMG • Engage with internal customers to understand their business needs• Translate business needs into requirements and project scope• Create comprehensive Project Initiation Documents• Obtain approvals for project initiation• Develop detailed Business Requirements Documents• Collaborate with the design team to create prototypes• Ensure compliance procedures are followed throughout the software development life cycle• Manage development processes and address any issues• Analyze change requests and provide stakeholder demonstrations• Collaborate with the quality assurance team for testing and validation• Coordinate integration testing and defect resolution• Ensure compliance with security standards• Demonstrate adaptability, collaboration, and expertise in combining business analysis and project management skills• Drive successful project outcomes

Mohali, India

- Actively contributed to the implementation of business solutions by identifying and addressing organizational needs through effective practices and processes- Collaborated with cross-functional teams and vendors to design and document comprehensive, global solutions- Defined relevant documentation templates to streamline solution delivery- Coordinated closely with IT development teams and managed the development process- Resolved any issues that arose during the development process- Identified opportunities for system improvement and designed necessary modifications- Reviewed functional designs and obtained sign-offs from cross-functional business and IT teams- Worked closely with the Quality Assurance team to prepare and execute testing plans- Performed testing to ensure developed/configured solutions met requirements- Coordinated integration testing and validated test cases with stakeholders for user acceptance testing and training- Designed and developed user-friendly training content for end-users- Provided comprehensive training to end-users- Monitored implemented systems and processes to ensure high performance- Effectively managed support requests, ensuring timely and thorough issue resolution- Led troubleshooting efforts with cross-functional teams in critical situations- Prepared management communications and release notes to keep stakeholders informed of updates and progress.

Barnala, India

Mohali, Punjab, India

Post Graduate Diploma, Statistics, 1St Division

Bachelor'S Degree, 1St Division

Instrument Technology, 1St Division