Aishwarya Singh Email & Phone Number

San Francisco Bay Area

Seattle, Washington, United States

- Engineered seamless migration of all Lumen customers from Versa Director SASE platform to Versa Concerto platform, enhancing operational efficiency and ensuring uninterrupted secure service delivery.- Introduced enhancements in porting workflows by integrating calls to Azure Logic App Webhooks. This facilitated the clearing of wait times and resumed stopped flows, optimizing efficiency and productivity.- Took complete ownership of customer-reported bugs for Lumen Voice Direct and Local Number Porting projects, driving end-to-end resolution by making code changes, conducting thorough testing, and deploying changes with precision.

San Francisco Bay Area

Teaching assistant for courses:18652 - Foundation of Software Engineering [Spring semester]18658 - Software Requirements and Interaction Design [Fall semester]18989 - Introduction to Graduate Studies [Spring and Fall semester]

San Francisco Bay Area

- Developed APIs for Lumen Voice Direct, ensuring robust data validation and persistence across 12 interconnected tables.- Implemented a comprehensive CI/CD pipeline, integrated SonarQube for meticulous static analysis, and orchestrated an Azure Logic App Workflow to streamline microservices communication, enhancing overall system efficiency.

Bengaluru, Karnataka, India

Software Developer for Productivity Apps (Citrix SecureMail and Citrix SecureWeb). Platform: iOS- Designed and created a tool to detect sensitive data leaks in application logs. Used pattern matching and formal logic to detect PII in logs. Only logs without sensitive information were then allowed to be shared. - Migrated passwords stored in legacy application vault to Apple’s keychain and used Apple’s Secure Enclave to encrypt password and encryption key(s), improving security. - Improved application security through Proof Key for Code Exchange (PKCE) in OAuth 2.0 protocol to securely perform OAuth exchange from public clients by creating a code verifier that is appended to all server requests for client authorization. - Designed and created a CI/CD pipeline to use Snyk and SonarQube for static code analysis which increased detection rate of security bugs by 7.3%. - Took complete ownership of App migration to latest iOS version, removed deprecated APIs, refactored code and leveraged new APIs to improve build execution time by 18%.- Created a CocoaPod library in Swift for improved application security. The library was integrated in multiple applications to disable use in jailbroken devices, disable screen capture and copy-paste of data from outside the app.- Implemented split-screen UI to enhance user experience on iPads, improving usability and multitasking capabilities.- Led 7 developers as Scrum Master, executing Program Increments for two products and managing dependencies for optimal team efficiency. Collaborated with multiple teams to resolve inter-team dependencies promptly.- Led customer support for SecureMail and SecureWeb, ensuring fast and efficient resolution of complex issues in different domains like sync, notifications and UI.- Automated customer permissions requests to ensure accurate data tracking while providing users with the option to opt out of data collection.

Bengaluru, Karnataka, India

Software Developer for Productivity Apps (Citrix SecureMail and Citrix SecureWeb). Platform: iOS- Enhanced user experience through ‘Minimized Drafts’ feature in Citrix Secure Mail app. Used core data to persist incomplete messages as drafts and created reusable UIView modules to make saved drafts accessible on all screens.- Replaced the deprecated HockeyApp with Microsoft AppCenter API for crash logging. Detected frequent app crashes using PL crash reporter library in service-based architecture to save crash logs locally before uploading to AppCenter portal.- Enabled spotlight search of contacts and emails using Apple’s CoreSpotlight API in Swift to enhance user experience. Introduced capability of making calls to searched contacts without opening the app through user activity callbacks.- Achieved 'Security Ninja - Blackbelt' status through comprehensive training, bolstering product security via data encryption and enhanced data protection measures.- Reduced the turn around time for customer issue resolution and minimized the number of active cases.

Master Of Science - Ms, Computer Software Engineering, 3.88/4

Bachelor Of Technology - Btech, Information Technology, 8.76/ 10