Aishwarya Reddy Email & Phone Number

Bengaluru, Karnataka, India

-Working for the development and customisation of Salesforce application related to healthcare which helps the scientists to do their projects on successful study and research of various drugs. Customising application using lightening, apex and process automation.- My responsibilities included of administration and development within lightening application, giving the hot fix to the incidents, deploying the changes to production sandbox with no reported issues and atlast providing customer… Show more -Working for the development and customisation of Salesforce application related to healthcare which helps the scientists to do their projects on successful study and research of various drugs. Customising application using lightening, apex and process automation.- My responsibilities included of administration and development within lightening application, giving the hot fix to the incidents, deploying the changes to production sandbox with no reported issues and atlast providing customer satisfaction. Show less

Hyderabad, Telangana, India

-Worked for Comcast in development of application based on Salesforce ui which gave stakeholders a user friendly experience which helped them to leverage their sales on data and voice services in most of the areas and increase in the monthly revenues.-Customised application and implemented new functionalities creatively using process automation, visual force and apex. Also integrated with other applications like century, workbench using Soap api and rest Api.

Hyderabad, Telangana, India

I resolved more than 800 end user issues, greatly enhancing user satisfaction and operational effectiveness. My role greatly focused on administration and development of application within the Salesforce platform, where I successfully led initiatives to increase the user adoption rates, also debug and fix the user reported errors. My responsibilities included conducting customer interactions, through which I developed strong communication skills. The experience provided me with a deep… Show more I resolved more than 800 end user issues, greatly enhancing user satisfaction and operational effectiveness. My role greatly focused on administration and development of application within the Salesforce platform, where I successfully led initiatives to increase the user adoption rates, also debug and fix the user reported errors. My responsibilities included conducting customer interactions, through which I developed strong communication skills. The experience provided me with a deep understanding of practical IT solutions and importance of customer service in technology applications. Show less

Bengaluru, Karnataka, India

Master Of Science - Ms, Computer Science

Bachelor'S Degree, Computer Science And Engineering