Aitana Sánchez Sandoval Email & Phone Number

Mexico City, CDMX, MX

México

Miguel Hidalgo, CDMX, Ciudad De México, México

• Managed the sales cycle process for the product, from prospecting to onboarding and development of +60 B2B clients monthly (Consumer Electronics and Media) with C-Level negotiation. Focused on customer experience and.
• Developed an average of 47 clients monthly (SMEs) focused on customer experience and KPIs.
• Increased sales volume by 300% for 15 SME clients in 4 months.
• Established category-based pricing to provide insights to Category Merchant Managers for decision-making.

Área Metropolitana De Ciudad De México

• Analyzed, extracted, and organized data to derive insights on criteria (category, products, brands, and Retail & SME clients) for stakeholder decision-making and achievement of business KPIs. Reported to Team Lead..
• Coordinated the vendor summit to train +1,200 SMEs and Retail companies to achieve KPIs.
• Expanded SMEs and Retail brand catalog by conducting data analysis and market research.
• Achieved 45% of the annual headselection SKU goal in 2 months.

Ciudad De México, México

• Analyzed the product and commercial area processes to develop metrics and SOP manuals, collaborating with teams in Brazil, Canada, India, and the USA to increase operational productivity and improve KPIs. Reported to.
• Achieved 95% of stakeholder satisfaction on 98% of tickets in the New Seller Success pilot.

Morelia, Michoacán De Ocampo, México

• Analyzed and established business metrics to improve operational processes (SOPs) in ops, sales, after-sales, digital marketing, e-commerce, logistics, inventory, and HR to achieve KPIs, generating a profit of +2.7.
• Increased sales volume by $2 MDP in 2021 v/s 2020.
• Reduced customer contact time by 80%, focusing on customer experience and process improvement.

Querétaro Arteaga, México

• Advised and conducted audits with C-level profiles of medium and large multinational companies in the manufacturing sector of Japanese and national origin, using EY methodology to achieve client and business.
• Obtained an annual refund of $6MM MXN for a manufacturing sector client.

Morelia, Michoacán De Ocampo, México

-Coordinated and conducted meetings and agendas according to monthly prioritization objectives of the Syndic.Achievement: Optimized agenda and meeting times to increase productivity and establish SMART objectives.