Aizat Razali Email & Phone Number

Kuala Lumpur, My

Cheddar, England, United Kingdom

• Manage and develop the FoodService Data Science and Analytics Team focusing on the Shell Cafe UK market. • Lead site-level forecasting and analysis to enhance sales and reduce waste for the Shell Cafe UK portfolio.• Set KPIs for sales and waste, driving team performance.• Optimize stock efficiencies across the supply chain (manufacturer, distribution, and site levels in the UK market).• Provide strategic support for revenue growth through promotion and forecast planning, waste reduction, freezer capacity, and availability improvements.• Deliver analytical reports to stakeholders on equipment issues, supplier performance, and forecasts.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Data Collection and Analysis: Collect and analyse data related to content viewership using various tools and techniques. This includes gathering data from internal sources and external vendors platforms. Apply statistical analysis to identify patterns, trends, and correlations within the data.• Reporting and Visualisation: Prepare reports and visualisations to present data findings to stakeholders within the company. Develop dashboards, charts, and graphs that effectively communicate key insights. Ensure data visualizations are clear, concise, and accessible to a non-technical audience.• Content Performance Evaluation: Evaluate the performance of content based on viewership metrics, such as ratings, audience demographics, and engagement.Collaborate with other business units, such as content and media sales, to assess the impact of content strategies on viewership and make data-driven recommendations for improvement.• Insights and Recommendations: Collaborate with team members to derive actionable insights from data analysis.Contribute to the development of strategies and recommendations to optimise content viewership and audience engagement. Present findings and recommendations in team meetings and contribute to discussions on data-driven decision-making.

Federal Territory Of Kuala Lumpur, Malaysia

Astro Young Talent Programme (AYTP) is an 18 months programme where the young talents rotated into different homes and complimentary departments and 1 special project rotation:-• 1st Rotation (Home) : Digital Analytics & Insights• 2nd Rotation (Complimentary) : Astro Awani (Digital Expansion)• 3rd Rotation (Special Project Rotation) : Content Services and Localization• 4th Rotation (Home) : Viewership Insights & Reporting• 5th Rotation (Complimentary) : Human Resources Business Partners (Future Talents)

• Ensuring the future talents and stakeholders have seamless experience from onboarding till offboarding from the programme• Ensuring success marketing & recruitment drive in Social Media platform, Career Fairs and Campus Engagement• Support in driving cultural & transformation change for the business

• Extract raw data from various sorts of sources (DTAM, Qubole, DBeaver) for adhoc and non-adhoc analysis requests.• Analyze the possible impact of the 3PP Apps towards Linear TV and OD consumption by specific target audience• Conduct data field audit for Commercial metadata in Digital booking system and Google Ads Manager. Identify data gap in Kantar OAC reporting

• Identify the current process of operation to pinpoint setbacks in the current workflow that prevents from reaching the MVP• Make the data for the Subbed Content in Astro and Subtitles Report ready and available for insights • Strategize a short and long term strategy to implement external business operation to commercialize content services to the global market

Federal Territory Of Kuala Lumpur, Malaysia

• Update and redesign NFT microsite to be more attractive and engaging through proposing wireframe and infographics• Creating dashboards for tracking Awani performance and GA events on news and media industry in Malaysia• Extracting relevant data and suitable information for data visualization in Awani Website / Awani Social Media and newsroom

Federal Territory Of Kuala Lumpur, Malaysia

• Provide developer guide with suggested DataLayer events to developer• Prepare the Verification Report of Firebase Events and implementation via BigQuery• Create Google Analytics Audience Segment and Traffic Forecast Segments for report purposes and exportation for Business Units

Christchurch, New Zealand

• Prepared and administered COVID vaccinations, resulting in an 81% increase in vaccination rates.• Provided timely, accurate, and personalized responses to customer inquiries regarding COVID vaccinations resulting in a 96% decrease in call times.• Handled customer complaints and inquiries in a professional manner, resolving 97% of issues on the first call.• Trained and mentored new call center representatives on customer service policies, procedures, and best practices.• Utilized active listening skills to identify customer needs and offer appropriate solutions.

Christchurch, New Zealand

• Managed inventory levels to ensure the availability of products while minimizing stock-outs and excess inventory.• Forecasted and planned inventory needs to ensure sufficient stock levels and minimize lost sales due to stock-outs.• Managed and supervised a team of stock personnel to ensure accurate and efficient stock operations.

Christchurch, New Zealand

• Utilized a variety of teaching strategies, such as interactive lectures, group projects, and simulations, to engage students.• Monitored student progress and provided guidance on improving study habits and test-taking strategies.• Mentored and tutored students in a variety of academic topics, resulting in improved grades and test scores.

Bachelor Of Commerce - Bcom, Information Systems

Activities and Societies: Vice President II - Canterbury Malaysian Student Association (CMSA), University of Canterbury Ultimate Club.

Bachelor Of Commerce - Bcom, Information Systems

Activities and Societies: Exco of Students Affairs - Students Council 18/19, Ultimate Frisbee Team (Tarakona), Journalist for INSIGNIA.

Sijil Pelajaran Malaysia (Spm), 10A

Activities and Societies: Vice President I - Student Body 15/16, President - Malay Debate Club, Director - Drama Team.Achieved grade.