Aj Jimenez Email & Phone Number

Multi-dimensional administrator with meticulous attention to details; expertise with strategic planning,retail sales, process/efficiency improvements, risk management, loss prevention, and inventory control.Human resources accountabilities include development and implementation of specialty sales/customerservice training programs, hiring and orientation procedures, scheduling, and performance evaluations.

Staff Development: Manage between 100 and 150 sales associates; responsible for staff recruiting,interviewing and hiring, scheduling, performance evaluations, loss prevention policy enforcement• Conduct ongoing sales training and incentive programs to achieve overall sales revenue directives• Customer Relations: Consult with in-store customers to determine needs; provide maximum levelsof service to enhance the customer experience; rapidly address and resolve problematic concerns

• Staff Development: Managed team of 12 employees; supervised, trained, and coached members to achieve corporate productivity directives/pulling accuracy; ensured project time lines compliance• Developed self-sufficient sales staff; maintained direct communication with sales floor team leads • Inventory Management: Monitored sales, ensured sales floor were properly researched/replenished • Read, interpreted, utilized backroom reports to closely monitor progress, improvements, and areas of opportunity for business growth; operated forklift, wave, pallet jack, crown, and LRT equipment • Maintained warehouse organization; readily located and tracked all merchandise within warehouse