Aj Laughlin Email & Phone Number

Hubertus, Wisconsin, United States

- Oversight and management of the Environmental Education and Retreats Department staff and program.- Oversight and reporting of camp revenue and enrollment, ensuring budget targets are met.- Assists with implementing programmatic changes to summer programming.- Management and upkeep of business critical software used for registration of campers.- Manges office staff and implement policies to ensure satisfactory customer service.- Reporting and tracking of incoming and outgoing cash through payments and refunds.

Camp Minikani

▪ Management of the camp website.▪ Indirectly manage office staff.▪ Responsible for payment processing for all camp revenue, as well as refund processing.▪ Revenue reporting to finance department.▪ Billing of camp groups.▪ Charge adjustments for groups and parents in relationship to discounts offered.

Camp Minikani

▪ Responsible for answering main phone and assisting parents with registering their children forprograms that the camp offers.▪ Responsible for payment processing for all camp revenue, as well as refund processing.▪ Revenue reporting to finance department.▪ Maintaining files in various formats.▪ Processing of camp required registration and medical paperwork.▪ Billing of camp groups.▪ Charge adjustments for groups and parents in relationship to discounts offered.

▪ Created and implemented a new foster volunteer training solution. By introducing a collaborative and quality driven approach through a scheduled, formatted, and engaging training program, we were able improve efficiencies thereby maximizing time spent by our available training resources.▪ Member of the Leadership Committee.▪ Intake Team Coordinator, responsible for current streamlined intake process ensuring animals incur as little additional stress as possible.▪ Fostered over 140 puppies to date.▪ Review and enter Medical records and process adoptions in PetPoint Data Management System.▪ Recruitment, management and support of volunteers for events and intakes.

▪ Director on the Board of Directors and Co-Chair of Advertising & Promotions Committee.▪ Instrumental in the vendor selection and the implementation project for replacing the infrastructure and hardware of the telecommunications system.▪ Assists with social media posts.▪ Assisted in creating a unified brand.▪ Website redesign, maintenance and updating.▪ Simple graphic designing.▪ Management of stage and gate volunteers.▪ Coordination of volunteer schedules.▪ Computer maintenance and upgrades.

▪ Responsible for answering main phone and transferring calls to other associates.▪ Responding to customer inquiries regarding existing and new orders and process payments.▪ Data entry of purchase orders using Quick Books Pro.▪ Setup and maintenance of E commerce solutions for customers.

▪ Resource scheduling▪ Management and scheduling a group of over 50 volunteers during the festival.

▪ Ensured back stage was kept secure and gave access to areas behind stage to performers.

▪ Food preparation and clean up.▪ Set up for daily as well as special functions.▪ Serving meals in a restaurant setting as well as banquet servicing for special functions

Associate Of Arts (A.A.), Focus In Education

Hs Ged, General Studies