Technology Coordinator
Current• Act as a liaison between the Company, customers, and vendors to answer any questions.• Serve as the primary point of contact for school users regarding devices.• Be in daily contact with the District contact person and Lockstep for the resolution of technical issues.• Responsible for understanding and reporting specific and requested data to the district.• Ensure compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.• Pick up and drop off malfunctioning devices to a centralized location for support.• Track and monitor defective devices throughout the warranty period.• Troubleshoot devices on-site, if needed (powerwashing/recovery).• Maintain the server room.• Quality control on devices that come back repaired from the repair company before distribution.
