Assist in the supervision of patient flow from point of entry to destination and ensures timely, accurate and professional service. Currently leading a team of 12, assisting in the hiring and firing processes, delegating assignments, and evaluating work performances of my team. Recognizing improvements opportunities and implementing solutions for unresolved issues. Leading my team and assuring patient encounters are our top priority. I also provide stellar customer service by applying best… Show more Assist in the supervision of patient flow from point of entry to destination and ensures timely, accurate and professional service. Currently leading a team of 12, assisting in the hiring and firing processes, delegating assignments, and evaluating work performances of my team. Recognizing improvements opportunities and implementing solutions for unresolved issues. Leading my team and assuring patient encounters are our top priority. I also provide stellar customer service by applying best practices and operating procedures. While in my position I also obtain with the accuracy verification rate of 90% and an error rate of 1% demographics, insurance and physician information for outpatient and scheduled patients. I also hold the responsibility of monitoring the work area equipment and supplies and ensure that there are adequate levels to keep registration running efficiently. Show less

CUSTOMER SERVICE REP. PATIENT ADVOCATEREGISTERED INCOMING NEW PATIENT INFORMATIONUPDATED OLD/NEW PATIENT DEMOGRAPHICSCOLLECTED LABS AND REGISTERED STANDING ORDERSPREPPED FOR SLEEP LABS