Sr Product Owner
Current
Jul 2023 - Present
AeroLeads people directory · profile
Abdullah Jarrar Email & Phone Number
Business Analyst - Product Owner/ Former Product Master/Content Moderator| Social Innovation coordinator | Senior Analyst| Customer Support Representative
at
Classera
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Business Analyst - Product Owner/ Former Product Master/Content Moderator| Social Innovation coordinator | Senior Analyst| Customer Support Representative
Location
Amman, Jordan, Jordan
Company size
Who is Abdullah Jarrar? Overview
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Quick answer
Abdullah Jarrar is listed as Business Analyst - Product Owner/ Former Product Master/Content Moderator| Social Innovation coordinator | Senior Analyst| Customer Support Representative at Classera, a company with 103 employees, based in Amman, Jordan, Jordan. AeroLeads shows a matched LinkedIn profile for Abdullah Jarrar.
Abdullah Jarrar previously worked as Sr Product Owner at Classera and Business Analyst at Classera. Abdullah Jarrar holds Bachelor'S Degree, Language Interpretation And Translation, Very Good from Zarqa University.
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Classera
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Profile bio
About Abdullah Jarrar
With over 12 years of diverse experience in various fields (E-Business, E-Commerce, and Humanitarian), I am currently thriving in an Agile environment as a Product Owner and Business Analyst. My educational background includes a major in English translation, with a remarkable three-year graduation timeline.My professional journey began as a Customer Support Representative, where I consistently delivered exceptional customer experiences to clients in the United States. Building upon this foundation, I took on a leadership role within the same company, spearheading a new project that provided support to renowned organizations such as IBM and Tangoe. This venture involved managing numerous telecom accounts for Fortune 500 clients and offering remote assistance. During my tenure, I also had the opportunity to collaborate with Amazon as a Product Master, contributing to the Moderation team for a period of six months.Additionally, I successfully led and managed the Social Innovation program in partnership with RI/UNICEF for 16 months, further showcasing my passion for making a positive impact on society.Currently, as a Product Owner and Business Analyst in an Agile setting, I leverage my extensive expertise and collaborative skills to drive successful product development, ensuring alignment with stakeholder expectations and delivering value to end-users. My role encompasses a wide range of responsibilities, including gathering requirements, prioritizing features, and facilitating effective communication between cross-functional teams.Overall, my diverse background, coupled with my proficiency in Agile methodologies, allows me to bring a unique perspective to product development and business analysis, ensuring optimal outcomes for organizations and their customers.
Current workplace
Abdullah Jarrar's current company
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Classera
7 roles · 10 years
Abdullah Jarrar work experience
A career timeline built from the work history available for this profile.
2021 - Present
~5 yrs 5 mos
Product Master
2018 - 2019
~1 yr
Social Innovation Coordinator
- Managed and lead 64 employees and center's effective functioning, physical safety and expansion according to UNHCR SoPs and RI principles and standards, besides reporting any safety or security consirns regarding the.
- Adapted and localized the social innovation curriculum for roll-out in the labs in Makani Centers.
- Planed and provided technical support to implementing partners.
- Developed and implemented monitoring and evaluation system/ feedback loops to ensure the best… Show more
- Developed and implemented monitoring and evaluation system/ feedback loops to ensure the best act of collecting data.
- Hired and trained facilitators for mobile labs and labs in the camps.
2016 - 2018
~2 yrs
Senior Analyst/ Senior Business Continuity Planner
- Provided IBM/ Tangoe clients a high level of telecom expense management analysis remotely.
- Supported seven Fortune 500 clients, including software training, customer and vendor support, with SLA presentations for IBM/ Tangoe.
- Prepared weekly and monthly dashboard reports for missing invoices and SLA reports.
- Generated and analyzed weekly excel reports, in order to define the missing invoices, obtain them then update the status for these accounts on the system, in addition to… Show more
- Generated and analyzed weekly excel reports, in order to define the missing invoices, obtain them then update the status for these accounts on the system, in addition to verifying the status of the disconnected accounts.
- Communicated with the client managers assigned for each client to report and resolve billing issues.
Feb 2013 - Nov 2016
Analyst
- Data auditing for invoices to make sure that they meet the IBM Rivermine System standards.
- Meeting new clients online to get trained on new systems, then summaries the training and share it with the team.
- Participated in weekly online meeting with the clients to discuss the updates and provide reports about the current situation of accounts.
- Decided the needed course of action when an invoice does not meet the required standard.
Mar 2012 - Feb 2013
Customer Support Representative- Www.Weightwatchers.Com
- Facilitate, solve provide a high level of customer service that would exceed customer expectations as well as meeting the departmental goals.- Evaluate customer concerns and resolve problems towards customer satisfaction.- Provide technical and informative support to the customer.- Secure customer satisfaction.- Monitor all the updates about the.
Jan 2011 - Mar 2012
Team & coworkers
Colleagues at Classera
Other employees you can reach at classera.com. View company contacts for 103 employees →
IS
Ibraheem Salem
Colleague at ClasseraCairo, Cairo, Egypt, Egypt
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FK
Faisal Khan
Colleague at ClasseraRiyadh, Saudi Arabia, Saudi Arabia
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GY
Gretchen Yamasaki
Colleague at ClasseraLongview, Texas, United States, United States
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AA
Ahmed Abdou
Colleague at ClasseraEgypt, Egypt
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BA
Belal Abu-Aisha
Colleague at ClasseraAmman, Jordan, Jordan
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AS
Aya Suliman
Colleague at ClasseraHelwan, Cairo, Egypt, Egypt
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HH
Hossam Heniedy
Colleague at ClasseraSaudi Arabia, Saudi Arabia
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LM
Lama Mohammad
Colleague at ClasseraJordan, Jordan
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DO
Doha Osama
Colleague at ClasseraEgypt, Egypt
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HH
Hager Hamdy
Colleague at ClasseraCairo, Egypt, Egypt
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Ibraheem Salem
Colleague at ClasseraCairo, Cairo, Egypt, Egypt
View →
FK
Faisal Khan
Colleague at ClasseraRiyadh, Saudi Arabia, Saudi Arabia
View →
GY
Gretchen Yamasaki
Colleague at ClasseraLongview, Texas, United States, United States
View →
AA
Ahmed Abdou
Colleague at ClasseraEgypt, Egypt
View →
BA
Belal Abu-Aisha
Colleague at ClasseraAmman, Jordan, Jordan
View →
AS
Aya Suliman
Colleague at ClasseraHelwan, Cairo, Egypt, Egypt
View →
HH
Hossam Heniedy
Colleague at ClasseraSaudi Arabia, Saudi Arabia
View →
LM
Lama Mohammad
Colleague at ClasseraJordan, Jordan
View →
DO
Doha Osama
Colleague at ClasseraEgypt, Egypt
View →
HH
Hager Hamdy
Colleague at ClasseraCairo, Egypt, Egypt
View →
4 education records
Abdullah Jarrar education
Bachelor'S Degree, Language Interpretation And Translation, Very Good
Zarqa University
Software Development
Abdul Aziz Al Ghurair School Of Advanced Computing (Asac)
Bachelor'S Degree, Language Interpretation And Translation
Good, Sientific Branch
Al Shamila High School For Boys
FAQ
Frequently asked questions about Abdullah Jarrar
Quick answers generated from the profile data available on this page.
What company does Abdullah Jarrar work for?
Abdullah Jarrar works for Classera.
What is Abdullah Jarrar's role at Classera?
Abdullah Jarrar is listed as Business Analyst - Product Owner/ Former Product Master/Content Moderator| Social Innovation coordinator | Senior Analyst| Customer Support Representative at Classera.
Where is Abdullah Jarrar based?
Abdullah Jarrar is based in Amman, Jordan, Jordan while working with Classera.
What companies has Abdullah Jarrar worked for?
Abdullah Jarrar has worked for Classera, Amazon, Relief International, Aspire Services, and Aspire It Services Partner.
Who are Abdullah Jarrar's colleagues at Classera?
Abdullah Jarrar's colleagues at Classera include Ibraheem Salem, Faisal Khan, Gretchen Yamasaki, Ahmed Abdou, and Belal Abu-Aisha.
How can I contact Abdullah Jarrar?
You can use AeroLeads to view verified contact signals for Abdullah Jarrar at Classera, including work email, phone, and LinkedIn data when available.
What schools did Abdullah Jarrar attend?
Abdullah Jarrar holds Bachelor'S Degree, Language Interpretation And Translation, Very Good from Zarqa University.
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