Aja Smith Email & Phone Number

San Francisco Bay Area

Mentored 8 junior staff members, providing guidance and coaching to enhance their skillsets and career progression potential.Manage upgrades and updates for efficient and secure network.Troubleshoot software issues, assume remote control when necessary.Maintained up-to-date knowledge of industry trends, ensuring support team remained well-versed in best practices.Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Berkeley, California, United States

Streamlined payment processes between legacy offices to reduce delivery time by 25%.Managed and consistently updated proprietary data management software.Controlled resources and assets for department activities to comply with industry standards and government regulations.Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.Successfully managed budgets and allocated resources to maximize productivity and profitability.Participated in team projects, demonstrating ability to work collaboratively and effectively.Championed best practices in project management, fostering a culture of continuous improvement.

San Francisco Bay Area

Developed and implemented training protocols and corresponding materials.Executed comprehensive marketing plans that consistently achieved targets for increased revenue.Launched successful products by conducting thorough market research and identifying customer needs.Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.Drove revenue growth 30% by establishing strong relationships with key industry partners.

San Francisco Bay Area

Interfaced with various departments to ensure quote accuracy.Utilized Excel rating model to determine factors in each quote.Collaborated with team members to achieve department goals, consistently meeting or exceeding established performance metrics.Followed detailed directions from management to complete daily paperwork and computer data entry.Improved underwriting process efficiency by streamlining administrative tasks and enhancing communication between departments.