Senior Billing Specialist
Current- Working knowledge of automated financial and accounting reporting systems (Great Plains Microsoft Dynamics).- Manually review and process high-volume daily batch invoices for accuracy and make sure that they are processed and sent out in a timely fashion.- Verify discrepancies by clients and provide solutions to their billing issues via phone, email and our internal ticketing system.- Monitor invoicing exceptions and unique customer situations while keeping other internal team members aware of any issues.- Track and log changes, escalations and corrections following best practice discipline and utilizing company metrics.- Perform month-end closing reconciliation and generate customer specific reports.- Work closely with the Internal Development team to help identify and fix any underlying issues with the billing system.