Ajay Jose Email and Phone Number

• Ensuring to provide proficient and professional Food Beverage service to the guests by meeting and also exceeding their expectations• Responding to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction• Ensuring to attend to guest complaints, requests or inquiries regarding the food and services• Developing the restaurant sales by setting high standards of service• Responsible for the complete preparation of restaurant/ room service mis-en-place before the area opens for operation• Administering the guest orders correctly and with appropriate courtesy• Assisting the guest in choosing the best items on the menu, thereby increasing sales, by up selling and suggestive selling• Working on the feedback received by the guests with prime focus on increasing the Net Promoter Score• Imparting guidance and training to team members to ensure efficiency in operations & meeting of individual & group targets• Achieving the monthly budget and upselling for optimizing the revenue• Maintaining the records of stocks and allocating duties to the stewards