I have 6 Years of Work Experience in Customer Service as a Technical Support Specialist. I like to solveproblems. Throughout my career, I have been driven by my intellectual curiosity to find solutions for customersTechnical issues.With my refined skill set, I bring customer-centric mindfulness that enables firms to innovate and thrive.My intellectual curiosity also drives me to be a lifelong learner. I recently completed the Google IT SupportProfessional Certificate on Coursera.My Specialties:+ Excellent problem-solving and troubleshooting skills.+ The ability to communicate technical information in an accessible manner to non-technical employees.+ Software maintenance and testing capability.+ Installs, modifies, and updates to computer softwares.+ Emails troubleshooting, Printer troubleshooting+ Customer-service focus.+ Hands-on problem-solving ability.+ Ability to effectively prioritize and execute tasks in a high-pressure environment.+ Sales Management+ Invoice Management+ Billing ManagementI continue to solving problems - whether it's operational, regulatory, strategic, or growth issues - andwholeheartedly enjoy every moment of it.I love to learn new technologies, traveling around the world, going on adrenaline-filled outdoor adventures, anddiscussing.