As an Assistant Vice President of Digital Banking Platforms at DBS Bank, I lead the development and management of innovative and customer-centric digital products and solutions. With over eight years of experience in the digital banking and payments domain, I have a proven track record of delivering impactful outcomes for the bank and its customers.My core competencies include process improvement, customer relationship management, business analysis, and product management. I am a Certified Scrum Product Owner (CSPO®) and a Product Management Course graduate from Institute of Product Leadership. I also have a post-graduate certificate in market research and data analytics from MICA. I am passionate about leveraging data, technology, and design to create seamless and delightful digital experiences for the bank's customers and stakeholders.