Cloud Infrastructure professional with a strong background in AWS extends to designing and implementing a multitenant account structure that encompasses Management, NON-PROD, and PROD environment, allowing for efficient resource segregation and management.Designed and implemented highly available, scalable, reliable, and secure infrastructure platform components to support mission-critical applications.Leveraged Terraform and other Cloud infrastructure automation tools to automate deployment, scaling, and management of cloud resources, streamlining operations and reducing manual tasks.Proficiently managed various database systems, including Microsoft SQL Server, MySQL, MongoDB, and AWS RDS, ensuring data integrity, performance optimization, and seamless backups.Led monitoring and logging initiatives, utilizing tools such as Zabbix, CloudWatch, Grafana to proactively identify and address infrastructure issues, minimizing downtime and improving system performance.Effectively managed IIS (Internet Information Services), Apache, Tomcat web app services, ensuring optimal web server performance, security, and uptime for web applications.proficient in working with open-source technologies and Linux management, contributing to a flexible and cost-effective technology stack.Successfully managed and mentored cross-functional teams, fostering collaboration, skill development, and high-performance results.

Driving excellence in DB administration, Windows administration, and team leadership. My career spans a range of technical and managerial responsibilities, security, and cost-effective IT solutions.Database Administration Expertise: With extensive experience in database administration, I have overseen the design, deployment, and optimization of robust database systems. I excel in SQL database management, ensuring data integrity, performance, and security. My proficiency extends to SQL query optimization, backup and recovery strategies, and access control.Windows & Linux Administration Proficiency: As a seasoned Windows administrator, I have managed complex Windows server environments, including Linux, Ubuntu, Windows Server 2012, 2016, and 2019. My expertise encompasses Active Directory management, Group Policy configuration, and Windows server virtualization using Hyper-V. I ensure system reliability, scalability, and security within Windows environments.Effective Team Management: My leadership extends to managing and motivating cross-functional IT teams to achieve strategic objectives. I am adept at talent acquisition, training, and mentorship, fostering a collaborative and high-performing work culture. I have successfully guided teams through project lifecycles, ensuring timely and on-budget delivery.Application Servers and Infrastructure: I have a strong background in designing, deploying, and maintaining application servers. This includes expertise in web server configurations IIS, Apache,Tomcat, and cloud-based solutions. I prioritize high availability, fault tolerance, and performance optimization in application server environments.Budgeting and Cost Allocation: My financial acumen extends to budget planning, allocation, and cost optimization. I have a proven record of managing IT budgets effectively, maximizing resource utilization, and implementing cost-efficient strategies while delivering exceptional IT services.

In my role as a Senior IT Support and Network Engineer, I am dedicated to optimizing network performance, ensuring data security, and driving IT infrastructure initiatives to success. My technical expertise, combined with a customer-focused approach, positions me as a valuable asset in delivering seamless IT solutions and support.My career is defined by a diverse skill set encompassing Windows and Linux server administration, network management, and Wi-Fi infrastructure.Windows and Linux Server Expertise:• Proficient in configuring, maintaining, and troubleshooting Windows and Linux server environments.• Skilled in system provisioning, performance optimization, and security enhancements.• Adept at ensuring high server availability and data integrity through proactive maintenance.Network Administration:• Experienced in managing and optimizing network infrastructures to maximize performance and efficiency.• Proficient in the setup and configuration of network devices, including routers, switches, and firewalls.• Capable of implementing and maintaining secure and robust network architectures.Wi-Fi Management:• Expertise in Wi-Fi network planning, deployment, and management to provide seamless connectivity.• Skilled in optimizing Wi-Fi performance, coverage, and security for enhanced user experiences.• Proficient in troubleshooting Wi-Fi issues and implementing solutions for network optimization.Customer-Centric Approach:• Committed to delivering top-tier customer support, ensuring timely issue resolution and satisfaction.• Effective communicator with the ability to translate technical jargon into understandable terms for end-users.• Proven track record of building strong client relationships and earning trust through reliable service.

Server Installation and Management:• Proficiently install, configure, and maintain Windows and Linux servers.• Perform routine server maintenance, updates, and patch management.• Troubleshoot server issues and implement resolutions to minimize downtime.Data Center Management:• Manage data center operations, including server racks, cabling, and cooling systems.• Ensure the physical security and accessibility of data center facilities.• Collaborate with cross-functional teams to plan and implement data center expansions.Network Support:• Provide support for L2 network devices, including switches and access points.• Troubleshoot network connectivity issues and assist in resolving network outages.• Collaborate with network administrators on network optimization and security.User End Support:• Offer user support for Windows and Linux operating systems, addressing hardware and software issues.• Respond to user inquiries, resolve technical problems, and provide guidance on best practices.• Set up and configure end-user devices, including workstations and mobile devices.Database Access and Management:• Gain initial access to SQL databases to manage users, permissions, and security.• Assist in database backup and recovery procedures.• Monitor database performance and optimize queries for efficiency.Backup, Monitoring, and Performance:• Implement and manage data backup solutions to safeguard critical information.• Set up monitoring tools to track server and network performance.• Proactively identify and resolve performance bottlenecks to ensure system reliability.