Ajay Varma

Ajay Varma Email and Phone Number

Digital Transformation Leader | 25+ years in Technology, Banking, Retail & Telecom | Product Management, Digital Learning, Content Design | Driving Global Change and Innovation @ Kotak Mahindra Bank
bombay, maharashtra, india
Ajay Varma's Location
Hyderabad, Telangana, India, India
Ajay Varma's Contact Details

Ajay Varma work email

Ajay Varma personal email

About Ajay Varma

At the forefront of Kotak Mahindra Bank's digitization, my focus is on creating customer-centric software products that transform the banking experience. The journey involves close collaboration with various departments to enhance operational efficiency and elevate customer satisfaction. My expertise spans across product development and banking technologies. At Sutherland and Cognizant Technology Solutions, I was pivotal in driving Product expansion, Digital learning and Content design, which has honed my approach to nurturing impactful digital solutions in the banking sector. In my earlier roles, I have been an OD consultant, coaching middle and senior leaders with the aim of improving productivity and driving results. I have successfully led high-performing teams across Front, Middle, and Back-office operations in Global banks ~ Citibank, ABN AMRO, Kotak Mahindra & HDFC Bank with business development and P&L responsibility.

Ajay Varma's Current Company Details
Kotak Mahindra Bank

Kotak Mahindra Bank

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Digital Transformation Leader | 25+ years in Technology, Banking, Retail & Telecom | Product Management, Digital Learning, Content Design | Driving Global Change and Innovation
bombay, maharashtra, india
Website:
kotak.com
Employees:
36057
Ajay Varma Work Experience Details
  • Kotak Mahindra Bank
    Svp - Software Product Management
    Kotak Mahindra Bank Jul 2024 - Present
    - Leading the digitization efforts for Frontline teams, driving customer-centric solutions for exceptional experiences.- Collaborating with Branch, Customer Experience Center, and Backoffice Operations to implement innovative software products aimed at achieving a significant increase in operational efficiency and customer satisfaction through the implementation of new digital tools.
  • Sutherland
    Vp, Global Head Digital Learning Group
    Sutherland May 2023 - Jun 2024
    - Overseeing Content Design and Development through a team of Instructional Designers, Solution Architects, Developers and Quality assurance specialists ensuring delivery of high-quality, impactful solutions for Clients- Product Management: Developed tech enabled innovations, expanding product offerings to impact user experience- Led SAP ERP migration, streamlining operations and improving data accuracy. Spearheaded cross-functional collaboration, ensuring seamless integration and minimal downtime while driving efficiency improvement and scalability for future growth
  • Cognizant
    Director, Talent Development Head For Technology, Media, Comms, Digital Finance
    Cognizant 2015 - 2023
    • Led global Talent initiatives for 17000 employees across APAC, EU & North America.• Developed and executed leadership development strategies impacting mid-management and senior leaders.• Winner of Brandon Hall Excellence award for Innovation. Developed Digital solutions like Augmented Reality and Virtual Reality learning solutions impacting employee journeys
  • Cognizant
    Associate Director, Talent Development Head, Banking & Financial Services And Mortgage
    Cognizant 2013 - 2015
    • Led global learning initiatives for 8000 associates in Capital Markets, Lending, Research, and Finance across multiple countries.• Managed employee training lifecycle from onboarding to retirement, ensuring continuous development and growth.• Spearheaded gamified simulations as part of the Experiential COE program for leadership development.• Oversaw the implementation of Cognizant Career Architecture, enhancing career progression opportunities for employees.
  • Potentia Growth Services Pvt Ltd
    Organizational Development Consultant
    Potentia Growth Services Pvt Ltd 2011 - 2013
    • Coached senior leaders in career development across various industries including Banking, ITES, and Telecom.• Conducted successful diagnostics for organizations to improve productivity and drive results.• Designed functional competencies for senior positions at a leading Global Bank and a Talent management framework for a reputed Indian Bank.
  • Kotak Mahindra Bank
    Vice President - Wealth Management Operations
    Kotak Mahindra Bank 2007 - 2010
    • Managed P&L of INR 400Cr balance sheet, achieving INR 1Cr incremental revenue annually• Led team in designing retention and training programs, resulting in CEO recognition for team motivation• Retained 100% AUM in downturn, recognized for invaluable contribution to business expansion• Championed regional product training, enhancing client relations and servicing
  • Abn Amro Bank N.V.
    Van Gough Preferred Banking
    Abn Amro Bank N.V. 2004 - 2007
    • Managed INR300Cr book, achieving top quartile rating among Private Banking Managers in 2007.• Recognized for "Exemplary Service Delivery" by Country head.• Nationally awarded for best idea in sustainable development.
  • Vodafone
    Key Account Manager
    Vodafone 2002 - 2004
    • Managed key accounts at Vodafone, ensuring client satisfaction and retention• Developed strategic plans to drive revenue growth and exceed sales targets• Implemented innovative solutions to enhance customer experience and streamline processes
  • Hdfc Bank
    Corporate Salary & Training Manager
    Hdfc Bank 2001 - 2002
    • Led a team of 64 Corporate Salary program sales executives and 8 Territory managers at HDFC Bank, driving sales strategies and achieving targets.• Managed product training and induction for new joinees, ensuring a seamless onboarding process.• Successfully cross-sold asset products to existing bank customers, contributing to revenue growth.• Developed strong leadership, sales, and training skills in a fast-paced banking environment.
  • Tata Motors
    Assistant Manager
    Tata Motors 1997 - 2001
    - Sales: Key Account acquisition & retention- Client Servicing: Relationship Management, loyalty program, customer events - Awarded Managing Director’s Trophy for countrywide “Best Sales Team

Ajay Varma Skills

Team Management Business Development Experiential Learning Training Leadership Branch Operation Relationship Mgmt Banking Talent Management Employee Training Financial Services Crm Sales Talent Acquisition Employee Engagement Management Business Strategy Customer Relationship Management Relationship Management

Ajay Varma Education Details

Frequently Asked Questions about Ajay Varma

What company does Ajay Varma work for?

Ajay Varma works for Kotak Mahindra Bank

What is Ajay Varma's role at the current company?

Ajay Varma's current role is Digital Transformation Leader | 25+ years in Technology, Banking, Retail & Telecom | Product Management, Digital Learning, Content Design | Driving Global Change and Innovation.

What is Ajay Varma's email address?

Ajay Varma's email address is ba****@****hoo.com

What schools did Ajay Varma attend?

Ajay Varma attended Faculty Of Management Studies, Indian Institute Of Management Ahmedabad, Nizam College, Hyderabad, Kendriya Vidyalaya.

What are some of Ajay Varma's interests?

Ajay Varma has interest in Education, Swimming And Playing Music.

What skills is Ajay Varma known for?

Ajay Varma has skills like Team Management, Business Development, Experiential Learning, Training, Leadership, Branch Operation, Relationship Mgmt, Banking, Talent Management, Employee Training, Financial Services, Crm.

Who are Ajay Varma's colleagues?

Ajay Varma's colleagues are Mantasha Khan, Charu Gaur, Sunil Sharma, Krishnan Krish, Ganesh Manohar, Rahul Sinha, Bimal Rao.

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