Ajish Mohan Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Teach people how to ride safely on motorcycles and prepare them for both practical on-road riding and theory tests to get their licence. Skills upgrade for people who have just passed their test, wanting to upgrade to a bigger motorcycle, returning to riding after a break, or wanting to bring their skills up to date.

Greater Bengaluru Area

Greater Bengaluru Area

Was responsible for handling the sales and marketing for the department. Led a team of 18 people including training and managing. Major achievements- Held the Top 5th position in Sales & Marketing in India

Greater Bengaluru Area

Was responsible for assisting customers with any inquiries regarding vehicle insurance, while ensuring the highest standards of customer service are met.Actively involved in day to day inbound and outbound activities of the company customer support.Maintain knowledge of products, promotions, policies, and security practices and assist customers with the same & preserve utmost confidentiality Ensure that all the inquiries are attended to within the turnaround time and the resolutions are provided within the SLA Awarded as employee of the month multiple times.

Greater Bengaluru Area

Ride Xcel was a startup company that provided cabs with drivers on rental basis. My Major resposibilty was to Assist in resolving complaints & escalations, Lead and manage a team by training, developing, and coaching team members on a consistent basis.To ensure the customer is kept well informed about the product throughoutWork in close coordination with Customer Support team to ensure that all items are logged on the central database. Create and maintain reports and dashboards, while analyzing data to produce sales reports that identify key trends and create insightsEngaging and motivating the team to achieve key goals, performance expectations and Automation best practice processesHires, trains, motivates, counsels, develop and monitors the performance of all department staff and reward employees.

Greater Bengaluru Area

Led the Royal Enfield riders community of Bangalore. Actively organized rides, activities, and events on a weekly and monthly basis for the community. Additionally, supported the sales team by organizing marketing campaigns for accessories, gears, and bikes, and events. Being the Single point of contact and holding the responsibility for effective Event Management process and end-to-end executionAssist with developing marketing strategies to increase productionInvolved in developing & implementing an Event Management strategy that is aligned with the brand’s business strategy and leads its executionPerforming regular Event reviews in order to tune monitoring to ensure effective Event Management processAssist assigned sales representatives and customers with equipment set-up and demonstrationsMotivate, train, develop and reward employees & maximize sales potential through timely performance managementGenerating new business by prospecting, making follow up calls to customer base and referral sources, and educating all potential customers on our products and incentive programsWork with the service department and body shop to ensure that vehicles are reconditioned as expected and on scheduleTravel to all locations within geographically assigned areas to assist in efficient store operationsConduct training for new hires and groom them to the organizational requirementBuild rapport with customers to build a base of referrals to establish a customer network

Greater Bengaluru Area

Headed the Customer Relations Dept for Evm Dealership, Volkswagon in Bangalore for 2 years .Responsible for understanding customer’s needs, well versed in the value delivered to customers and their problems, proactively help them by giving valuable suggestions and insights to improve the customer’s issues and challengesAssist in resolving customer complaints, which cannot be handled by Sales Consultants, Service Advisors, ManagersLead and manage a team by training, developing and coaching team members on a consistent basisManage outstanding works, ensuring the customer is kept well informed throughoutWork in close coordination with Customer Support team to ensure that all items are logged on the central databaseWork in partnership with the Service and Productivity Training Development team to ensure brand consistency and toneCreate and maintain reports and dashboards, while analyzing data to produce sales reports that identify key trends and create insightsEngaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processesHires, trains, motivates, counsels, develop and monitors the performance of all department staff and reward employees

Greater Bengaluru Area

Responsible for imparting effective English Language training for IELTS aspirants as well as language training studentsConduct formal walk-through of training materials and work with Training Manager about course developmentWorks with the Quality and Leadership Team to assist in the quality improvement process of the account

Greater Bengaluru Area