Ajit Kumar Email & Phone Number

New Delhi Area, India

• Understanding the client requirements (PAN India circles- TATA DOCOMO), worked as SPOC( single point of contact)
• Responsible for Prepaid & Postpaid SIVR product Enhancement, ARPU enhancement, worked on CRBT, SMS,USSD,Phone backup,OBD’s, GPRS,CMT,RRBT,SRBT,Portals,Contest flows and other vas products
• Proactively develop and launch new and innovative Product plans to maximize Share of mind, trials and Eventual market share vis-à-vis competitors in a multi-player, highly consumer-centric market
• Work closely with the Engineering/Development team, QA Team, User Experience, operations and other functional domain teams

Noida Area, India

• Understanding the client requirements (Client Idea Cellular key circles UPW, MP, Gujarat), worked as SPOC( single point of contact)
• Drive programs on increasing customer penetration, usage, loyalty and churn reduction
• Working with cross functional teams to deliver analytical projects
• Responsible for Prepaid & Postpaid SIVR product Enhancement, ARPU enhancement, worked on CRBT, SMS, OBD’s, GPRS and other vas products.
• Identified market requirements, defined product vision, Initiated new VAS/Telecom products
• Infer Customer Insights through Analysis of existing Customers to plan innovative products and services