Ajit Kumar Email & Phone Number

New Delhi Area, India

• Understanding the client requirements (PAN India circles- TATA DOCOMO), worked as SPOC( single point of contact)• Responsible for Prepaid & Postpaid SIVR product Enhancement, ARPU enhancement, worked on CRBT, SMS,USSD,Phone backup,OBD’s, GPRS,CMT,RRBT,SRBT,Portals,Contest flows and other vas products• Proactively develop and launch new and innovative Product plans to maximize Share of mind, trials and Eventual market share vis-à-vis competitors in a multi-player, highly consumer-centric market• Work closely with the Engineering/Development team, QA Team, User Experience, operations and other functional domain teams

Noida Area, India

• Understanding the client requirements (Client Idea Cellular key circles UPW, MP, Gujarat), worked as SPOC( single point of contact) • Drive programs on increasing customer penetration, usage, loyalty and churn reduction• Working with cross functional teams to deliver analytical projects• Responsible for Prepaid & Postpaid SIVR product Enhancement, ARPU enhancement, worked on CRBT, SMS, OBD’s, GPRS and other vas products. • Identified market requirements, defined product vision, Initiated new VAS/Telecom products • Infer Customer Insights through Analysis of existing Customers to plan innovative products and services