Ajith Augustine Email & Phone Number

Doha, Qatar

 Interacts with customers, verifying their identification, processing deposits and withdrawals.  Facilitating various financial transactions.  Transfer money worldwide both bank account and cash pickup services.  Got training on Anti-money Laundering.  Exchange of money as foreign currency as per customer requirements.  Obtained well knowledge in international services such as Western Union.  Refund and reissue of financial transactions as per company policy.

Doha, Qatar

• Greeting customers collecting payments using scanning devices, answering customer inquiries and accepting customer return.• Counting cash in register drawer at beginning and end of each shift, accounting for errors and discrepancies.• Mentored new team members on POS system operations, customer services strategies and sales goals.• Issuing receipts, refunds, change or tickets and redeeming stamps and coupons.• Promoted customer loyalty and consistent sales by delivering friendly services and knowledgeable assistance. • Reviewed weekly sales circular and monitored price changes.

Kochi

Handling both International and Domestic flight Ticketing• All inclusive and exclusive tour packages• Different types of tour packages with short days and long days tours• Hotel bookings• Handle quotation enquiry• Handle online &direct payments• Motivating agents, commercial clients & direct passenger maintaining good relationship with them.• Serve visitors by greeting, welcoming, directing and announcing them appropriately.• Answering and forward any incoming phone calls while providing basic information when needed.• Perform other clerical receptionist duties such as filing, photocopying, etc.• Handling enquires of Visa, passport, attestation, date change, airport assistance, railway ticket etc. (gives clarification when needed) and invoice them.• Continuous follow up of enquiries.

Bachelor Of Science - Bs, Airline Tourism And Hospitality Management, A

Diploma Of Education, Iata Travel And Tourisn With Galileo, Pass