Ajith George
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Ajith George Email & Phone Number

DGM - State Marcom Lead at Reliance Jio Infocomm Ltd at Reliance Jio
Location: Chennai, Tamil Nadu, India 11 work roles 5 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Role
DGM - State Marcom Lead at Reliance Jio Infocomm Ltd
Location
Chennai, Tamil Nadu, India

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Ajith George is listed as DGM - State Marcom Lead at Reliance Jio Infocomm Ltd at Reliance Jio, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Ajith George.

Ajith George previously worked as Deputy General Manager - State Marcom Lead at Reliance Jio and State Lead - Jio Mart TN opertaions at Reliance Jio. Ajith George holds Master Of Business Administration - Mba, Telecommunications Management from Vinayaka Mission'S Research Foundation - University.

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Email format at Reliance Jio

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Reliance Jio

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About Ajith George

🚀 Results-Driven Operations Leader | Customer Champion | Retail Expert 🚀🚀 With nearly 24 years of transformative leadership experience in Customer Relationship Management, Operations Management, and Team Leadership, I have consistently carved a path of excellence throughout my career. My passion lies in optimizing processes, nurturing robust customer relationships, and driving businesses toward unparalleled success. Eagerly seeking fresh opportunities to leverage my extensive leadership acumen for ongoing professional growth and to fuel innovation in dynamic organizations.🌟 My Hallmarks:📈 Proven Achievements: From spearheading Jio Payments Bank's merchant acquisition program to pioneering Customer Life Cycle Management, my track record speaks for itself.🎯 Team Leadership: I've led and motivated teams of all sizes, from store managers to associates, consistently exceeding KPIs and achieving business excellence.🌐 Cross-functional expertise: My ability to collaborate with various departments and create high-impact ROI-based activations sets me apart.🌟 Customer-Centric: Ensuring exceptional customer experiences and adherence to SLAs is my top priority.💯Proven Skills:➔ Operations Management➔ Customer Relationship Management➔ Retail Operations➔ Team Leadership➔ Process Management➔ Sales and Marketing➔ Customer Service➔ Customer Life Cycle Management➔ Retail Sales➔ Process Improvement➔ Communication➔ Crisis Management🔍 Seeking Middle East Opportunities | Let's Connect!I am actively looking for assignments in the Middle East, with a particular interest in Dubai. If you're looking for a passionate, self-motivated, and results-oriented professional to drive your operations, let's connect and explore how I can contribute to your organization's success.

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Ajith George's current company

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Reliance Jio
Reliance Jio
DGM - State Marcom Lead at Reliance Jio Infocomm Ltd
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11 roles · 27 years

Ajith George work experience

A career timeline built from the work history available for this profile.

Deputy General Manager - State Marcom Lead

Current

Chennai, Tamil Nadu, India

- 🚀 Campaign Dynamo: Spearheading timely production, delivery, and deployment of NHQ campaign elements, ensuring precision and impact. - 📅 Meticulous Scheduler: Orchestrating campaigns and events with impeccable precision, adhering to schedules and budget constraints. - 💼 Sales and Recognition Pro: Implementing sales campaigns, Rewards and Recognition activities, and innovative digital initiatives to drive engagement. - 💰 Cost-Efficiency Maestro: Effectively rolling out initiatives, including cost-effective promotions, and optimizing resources for maximum ROI. - 🎪 Festival Maven: Collaborating with NHQ for high-impact ROI-based activations during festivals, amplifying brand visibility. - 🚀 Campaign Launch Guru: Managing timely campaign launches and seamless event rollouts, ensuring smooth execution. - 🤝 Cross-functional Collaborator: Partnering with cross-functional teams to achieve acquisition and engagement targets, fostering a collaborative ecosystem. - 📊 Budget Guardian: Executing marketing campaigns and engagement activities within budget, maximizing cost-effectiveness. - 💼 Procurement Strategist: Supporting the P&C (Procurement and Contracts) team to maximize business outcomes, negotiating high deliverables at minimal costs, and identifying alternate vendors. - 🌐 Online Visionary: Developing and promoting state-specific online campaigns, harnessing the power of the digital landscape. - 📹 Content Curator: Curating captivating video content to enhance brand awareness and motivate teams, creating a lasting impact. - 🌆 Market Expert: Conducting market visits, checks, and measures, staying attuned to market dynamics. - 📏 Process Adherence Enforcer: Ensuring strict process adherence, and maintaining operational efficiency. - 🛍️ Retail Maven: Managing trade engagement, PR coordination, retail visibility, and the local event calendar with precision.

Apr 2021 - Present

State Lead - Jio Mart Tn Opertaions

Chennai, Tamil Nadu, India

- 🚀 Team Builder: Coached and built a high-performing team for the Jio Payments Bank program within the Jio Prime initiative. - 🌟 Operational Executor: Successfully executed the JioMart partner pilot project, strengthening market presence. - 💼 Merchant Manager: Acquired and managed over 1000 merchants in the Jio Payments Bank current account for JioMart merchants across Chennai. - 💱 Financial Dynamo: Effectively led and motivated the team to achieve targeted goals within organizational timelines, including KPIs like card swipe payments in the wallet and the collection of relevant KYC documents. - 📈 Query Expert: Managed various queries, including settlement, disputes, MDR (Merchant Discount Rate) issues, and new account opening-related matters.

Nov 2018 - Mar 2020

Regional Manager - Tamilnadu & Kerala (Switch N Walk Operations)

Chennai, Tamil Nadu, India

- 🌟 Retail Dynamo: Spearheaded retail sales operations for Tamil Nadu and Kerala, overseeing the successful deployment of "SwitchNWalk" in Reliance Digital Stores. - 💼 Sales Champion: Accountable for sales through 166 retail stores, achieving and exceeding sales targets consistently. - 🚀 Business Developer: Led strategic business development efforts through the retail channel, expanding market reach. - 📊 Performance Strategist: Strategized and managed retail outlet performance, optimizing sales achievements. - 🏢 New Town Architect: Successfully executed new town planning and rollouts, expanding market presence. - 📋 Knowledge Imparter: Conducted product training sessions for over 200 retail stores and agents, enhancing product knowledge. - 📈 Financial Contributor: Contributed to Jio Money penetration in Tamil Nadu, contributing to financial services. - 🤝 Collaboration Expert: Collaborated with union leaders and corporates for Jio phone sales, fostering productive relationships. - 📚 Skills Enhancer: Conducted training on soft skills and selling techniques, improving conversion rates.

Apr 2015 - Oct 2018

National Head Customer Life Cycle Management

Chennai, Tamil Nadu, India

- 🌟 Innovation Trailblazer: Pioneered the Customer Life Cycle Management pilot project, optimizing processes with SOPs, and crafting the Welcome Call Process. - 🛠️ Talent Builder: Successfully recruited and trained help desk staff, fostering a customer-centric culture. - 📊 Data-Driven Insights: Introduced audit mechanisms at customer touchpoints, initiating RCA for cancellations and complaints, driving continuous improvement. - 🌐 Nationwide Impact: Monitored nationwide processes, ensuring timely service delivery and proactively reducing cancellations. - 📈 Feedback Champion: Created engagement processes to capture positive member feedback, enhancing overall satisfaction.

Apr 2013 - Apr 2015

Regional Manager - Customer Service

Chennai, Tamil Nadu, India

- 🚀 Brand Strategist: Developed a robust brand strategy, resulting in a substantial increase in the customer base. - 📈 Revenue Growth Driver: Addressed revenue growth through strategic consulting, policy drafting, and process structuring. - 🏆 Leadership Catalyst: Trained, mentored, and led cross-functional teams across PAN India, instilling a culture of excellence. - 🌟 Operational Dynamo: Spearheaded Customer Service Delivery Operations for Tamil Nadu and Kerala, ensuring service excellence.

Jul 2012 - Mar 2013

Zonal Csd Head

Chennai, Tamil Nadu, India

- 📦 Operational Efficiency Maestro: Managed Zonal Customer Service Delivery operations for Chennai Zone, overseeing retail store rollout, partner identification, and location selection within record time. - 📋 Quality Assurance Advocate: Conducted meticulous store audits, ensuring adherence to quality standards and timely Customer Application Form submissions. - 📡 Service Optimization Leader: Coordinated seamless service provisioning, addressed process-related challenges, and reduced zonal complaints. - 👥 Employee Engagement Champion: Prioritized employee engagement, effectively managing attrition, and fostering positive distributor relationships. - 🏪 Retail Expansion Architect: Spearheaded the Retail Rollout Service Vertical for Chennai and ROTN operations, optimizing ROI for outlets in diverse settings. - 📢 Recruitment and Training Guru: Led recruitment, development, and training of customer service representatives, elevating service quality. - 📊 Process Enhancement Pro: Contributed to process development, retail design, and competition analysis, shaping SLAs and TATs in Tamil Nadu and Chennai. - 🏆 Achievement Highlights: Achieved record-setting institutionalization of all showrooms in Tamil Nadu, secured the national top spot in store rollouts, and consistently met sales and store rollout targets, earning appreciation from top leadership.

2011 - Jul 2012

Deputy Manager , Retail Business

Chennai, Tamil Nadu, India

Handling Retail Roll out and Marketing for Chennai & ROTN.

Apr 2010 - Oct 2011

Supervisor Customer Service Delivery

Chennai, Tamil Nadu, India

2002 - 2008 ~6 yrs

Process Associate

Hyderabad, Telangana, India

2000 - 2001 ~1 yr

Customer Care Officer

Emirates

United Arab Emirates

Nov 1998 - Nov 2000
5 education records

Ajith George education

Pmba, Retail Management

Global University
FAQ

Frequently asked questions about Ajith George

Quick answers generated from the profile data available on this page.

What company does Ajith George work for?

Ajith George works for Reliance Jio.

What is Ajith George's role at Reliance Jio?

Ajith George is listed as DGM - State Marcom Lead at Reliance Jio Infocomm Ltd at Reliance Jio.

Where is Ajith George based?

Ajith George is based in Chennai, Tamil Nadu, India while working with Reliance Jio.

What companies has Ajith George worked for?

Ajith George has worked for Reliance Jio, Sterling Holiday Resorts Limited, Sterling Holiday Resorts India Ltd., Videocon Telecommunications Ltd, and Bharti Airtel Limited.

How can I contact Ajith George?

You can use AeroLeads to view verified contact signals for Ajith George at Reliance Jio, including work email, phone, and LinkedIn data when available.

What schools did Ajith George attend?

Ajith George holds Master Of Business Administration - Mba, Telecommunications Management from Vinayaka Mission'S Research Foundation - University.

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