I am an accomplished Facility Operations and Maintenance Manager with a proven track record in overseeing diverse facilities, including schools, multi-store car parks, arenas, and VVIP facilities, all of which achieved the prestigious GSAS Platinum rating. In my role, I have effectively managed the entire spectrum of MEP systems, ensuring seamless operations of HVAC systems, fire protection, chilled water networks, drainage, electrical systems, and more. I have spearheaded initiatives to enhance equipment reliability, prepared meticulous QCD and GSAS certification documents, and meticulously maintained comprehensive maintenance records. My expertise extends to planning, scheduling, and leading commercial teams, guaranteeing precise project specifications and timely completion. I have successfully transitioned document procedures to e-documents, reducing paper consumption and aligning with organizational standards. Additionally, my commitment to fostering long-term client relationships and conducting training sessions for staff on essential tools like MS Office and CAFM applications underscores my dedication to continuous improvement and excellence.