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Anthony Jakab Email & Phone Number

Part Time Faculty at The University of Akron
Location: Greater Cleveland, United States, United States 10 work roles 2 schools
1 work email found @incontact.com 1 phone found area 330 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email a****@incontact.com
Direct phone (330) ***-****
LinkedIn Profile matched
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Current company
The University of Akron
Role
Part Time Faculty
Location
Greater Cleveland, United States, United States

Who is Anthony Jakab? Overview

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Quick answer

Anthony Jakab is listed as Part Time Faculty at The University of Akron, based in Greater Cleveland, United States, United States. AeroLeads shows a work email signal at incontact.com, phone signal with area code 330, and a matched LinkedIn profile for Anthony Jakab.

Anthony Jakab previously worked as Senior Manager - Commercial Sales at 8X8 and Director - Contact Center Strategy & Sales at Goto. Anthony Jakab holds Masters Of Science Management, Business Administration - Information Systems Management from The University Of Akron.

Company email context

Email format at The University of Akron

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{first}.{last}@incontact.com
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Profile bio

About Anthony Jakab

Anthony Jakab is a Part Time Faculty at The University of Akron. He possess expertise in troubleshooting, business analysis, microsoft office, business process, oracle and 19 more skills. Colleagues describe him as "Anthony is a great leader. He is one of those rare managers that you both respect and enjoy reporting to. Anthony gave us all the tools and training we needed to get our jobs done at the Service Desk and then got out of the way. He is great at managing and not micro-managing. Anthony is a great team leader and would be a great addition to any organization!" and "I think two words that sum up Anthony is customer advocate. I've never met anyone so passionate about customer service. He has a powerful sense of urgency in getting issues resolved. He has excellent Oracle and Baan application and business process knowledge which enables him to quickly resolve issues. He picks up new things very quickly and is eager to learn. He would be a great addition to any IT staff."

Listed skills include Troubleshooting, Business Analysis, Microsoft Office, Business Process, and 20 others.

Current workplace

Anthony Jakab's current company

Company context helps verify the profile and gives searchers a useful next step.

The University of Akron
The University Of Akron
Part Time Faculty
Cleveland, OH, US
Website
8x8.com
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10 roles

Anthony Jakab work experience

A career timeline built from the work history available for this profile.

Senior Manager - Commercial Sales

Current
8X8

Campbell, CA, US

Nov 2024 - Present

Part Time Faculty

Current
The University Of Akron

Akron, OH, US

Curriculum vitae:Business Information SystemsBusiness AnalyticsBusiness StatisticsClass size usually meets capacity, which is 35 - 45 students. Students are Junior-Senior class rank, in their 4 year BS program.

May 2012 - Present

Director - Contact Center Strategy & Sales

Goto

Boston, Massachusetts, US

  • Responsible for leading the go-to market strategy across the GoTo organization for reimagined Contact Center as a Service offering as well as the new Customer Engagement and Pro product lines
  • Lead sales of CCaaS products to a 4x YoY growth number from 2022 to 2023, while enabling and training the sales and partner teams on the new offerings
  • Conduct/run weekly Customer Communications stand-up calls with CEO and the ELT, where we report out on pipeline, product development, marketing efficacy, partner engagement, and sales execution
May 2022 - Aug 2024

Manager - Key Account Management

Nice Incontact

Hoboken, New Jersey, US

  • Accountable for overseeing a team of Key Account Managers and Sr. Key Account Managers who are responsible for delivering world class account management, cross-selling solutions and up-selling new and innovative.
  • 2021 Team attainment 164%, representing $13.4M in annually recurring revenue (President’s Club)
  • 2020 Team attainment 123%, representing $8.4M in annually recurring revenue (President’s Club)
  • 2019 Team attainment 112%, representing $6.5M in annually recurring revenue
Aug 2019 - May 2022

Senior Sales Engineer

Nice Incontact

Hoboken, New Jersey, US

I meet with our prospective and existing customers as a trusted technical advisor, developing a deep understanding of their current environment, key business challenges and goals, and help them envision the benefits that can be realized through an advanced contact center deployment with inContact.

May 2017 - Aug 2019

Technical Success Manager

Nice Incontact

Hoboken, New Jersey, US

I build long-term relationships with new and existing customers by being attentive to their immediate needs, proposing enhancements to product and/or services, troubleshooting unique customer issues, acting in a consultative fashion to arrive at a mutually beneficial solution for our customers, and coordinating with internal departments to provide a.

Mar 2015 - May 2017

Manager - Global It Operations

Diebold

North Canton, Ohio, US

Responsible for incident response processes and the architecture and technical support of all IT Service Desk tools. This includes the design, implementation, and daily support of HP Service Manager, HP Service Request Catalog, HP Asset Manager, and Verizon Virtual Call Center (VCC) plus any other tools critical to the day-to-day operations of the Global.

Aug 2014 - Mar 2015

It Service Desk Lead / Incident Response Manager

Diebold

North Canton, Ohio, US

Lead for newly in-sourced Level 1 & 2 IT service desk with 18 direct reports - interns and full-time associates. Also retaining previous role as functional manager for critical incidents/incident response for Diebold Global IT Service Delivery mission critical systems and applications. As well, implemented HP's Service Request Catalog in tandem with HP.

Jun 2012 - Aug 2014

I.T. Business Analyst

Diebold

North Canton, Ohio, US

Oracle iExpense, iProcurement, Payables, Receivables, G/L, Cash Management, SQL Developer, and Alerts.BaaN Accounts Payable Maintenance.Member of weekly Oracle Duty Manager meeting.Member of weekly change control/management meetings.HP PPM and change management user for IT Service Requests (Projects), as well as Requests for Change.United Way.

Nov 2009 - Jun 2012
Team & coworkers

Colleagues at The University of Akron

Other employees you can reach at 8x8.com. View company contacts →

TJ Tracey Joshua Tracey Joshua Colleague at The University Of Akron Aylesbury, England, United Kingdom, United Kingdom View → AS Anton Shchekalov Anton Shchekalov Colleague at The University Of Akron Singapore, Singapore View → GS Gurpreet Singh Gurpreet Singh Colleague at The University Of Akron Malerkotla, Punjab, India, India View → FA Firoj Ali Firoj Ali Colleague at The University Of Akron Kolkata, West Bengal, India, India View → LR Luana Rocha Luana Rocha Colleague at The University Of Akron Piauí, Brazil, Brazil View → MM Madalina Maris Madalina Maris Colleague at The University Of Akron Cluj-Napoca, Cluj, Romania, Romania View → NP Nikki Pree Nikki Pree Colleague at The University Of Akron Wickford, England, United Kingdom, United Kingdom View → MH Michael Hood Michael Hood Colleague at The University Of Akron Tonbridge, England, United Kingdom, United Kingdom View → SB Shop Bao Cao Su Chuyện Tình Shop Bao Cao Su Chuyện Tình Colleague at The University Of Akron Hanoi, Hanoi, Vietnam, Viet Nam View → DN Devin Nunez Devin Nunez Colleague at The University Of Akron San Francisco Bay Area, United States View →
2 education records

Anthony Jakab education

Masters Of Science Management, Business Administration - Information Systems Management

The University Of Akron

Bachelor Of Science (Bs), E-Business Technologies

The University Of Akron
FAQ

Frequently asked questions about Anthony Jakab

Quick answers generated from the profile data available on this page.

What company does Anthony Jakab work for?

Anthony Jakab works for The University of Akron.

What is Anthony Jakab's role at The University of Akron?

Anthony Jakab is listed as Part Time Faculty at The University of Akron.

What is Anthony Jakab's email address?

AeroLeads has found 1 work email signal at @incontact.com for Anthony Jakab at The University of Akron.

What is Anthony Jakab's phone number?

AeroLeads has found 1 phone signal(s) with area code 330 for Anthony Jakab at The University of Akron.

Where is Anthony Jakab based?

Anthony Jakab is based in Greater Cleveland, United States, United States while working with The University of Akron.

What companies has Anthony Jakab worked for?

Anthony Jakab has worked for The University Of Akron, 8X8, Goto, Nice Incontact, and Diebold.

Who are Anthony Jakab's colleagues at The University of Akron?

Anthony Jakab's colleagues at The University of Akron include Tracey Joshua, Anton Shchekalov, Gurpreet Singh, Firoj Ali, and Luana Rocha.

How can I contact Anthony Jakab?

You can use AeroLeads to view verified contact signals for Anthony Jakab at The University of Akron, including work email, phone, and LinkedIn data when available.

What schools did Anthony Jakab attend?

Anthony Jakab holds Masters Of Science Management, Business Administration - Information Systems Management from The University Of Akron.

What skills is Anthony Jakab known for?

Anthony Jakab is listed with skills including Troubleshooting, Business Analysis, Microsoft Office, Business Process, Oracle, Change Management, Customer Service, and Team Leadership.

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