Alicia Johnson Email & Phone Number

California, United States

Phoenix, Arizona, United States

Handled emergency and non-emergency calls for assistance, including medical emergencies, fires, crimes, and accidents.Coordinated with police, fire, and medical units to dispatch appropriate resources based on the nature of the call.Provided pre-arrival instructions to callers, including CPR and other emergency procedures.Maintained detailed and accurate records of all calls and dispatches using [specific software/technology].Monitored and updated unit status to ensure all personnel were accounted for and that resources were optimally deployed.Trained and mentored new operators, ensuring they were proficient in protocols and call-taking procedures.Developed strong communication and multitasking skills by simultaneously managing multiple calls and dispatch operations.

Pleasanton, Ca

Coordinated planning and execution of over 500 global learning events spanning five product lines while designing and maintaining training sessions calendar and serving as liaison to vendors.Develop and maintain a calendar of training sessions and serve as the key point person for enrollment and logistics globally for both internal and external users. Oversaw the management and regular updates of all Learning Services department course catalogs.Created and distributed communications within the Cardiology and Radiology Services Departments.Coordinated and scheduled all Learning Services activities at Philips' learning centers, both physical and virtual.Scheduled projects to ensure timely delivery, adherence to budgets, and maintenance of high quality.Increased LMS awareness and adoption rate from 35% to 60% within 6 months and streamlined education processes by researching and implementing tools and technologies.Improved visibility of training targets and goals by establishing and implementing KPIs and a reporting process.

Fremont, Ca

As Marketing Coordinator I am responsible for creating and executing various marketing activities to promote products and services, support revenue growth, company messaging, and enhance brand awareness. I work closely with managers and Sales and Service department to create and operate effective marketing communications platform, tools, messages, campaigns and trade shows to appeal to target audiences and generate leads and opportunities.

San Jose, Ca

San Jose, Ca

Manage and track the print production, fulfillment center website, inventory, and distribution of marketing materials such as brochures, practice development tools, direct mailers, etc.Manage the Sales Force database by inputting leads and prepare sales and marketing reports as neededManage budget spending, including tracking expenses and allocating resources for multiple projectsSupport logistical on-site trade show and promotional events coordination as neededManage and edit the marketing and sales iPad applicationManage U.S. customers’ loyalty program with 70 plus customersCollaborate with Marketing Team to develop messaging for target physicians and patientsCoordinate marketing logistics for trade shows and any other events such as sales meetings, trainings and workshops.Researching, negotiating with third party vendors, analyzing cost factors, recommending and booking locations, managing invitation lists, ordering and coordinating distribution of materials, agenda and presentations.Attended events to manage details and help ensure the event is a success.

Oakland, Ca

Provide customer service to all premium patronsConduct pre-game and post-game checks of all premium seating areas.Assist with set-up and break-down at the beginning and conclusion of the game.Work closely with stadium partners to ensure seamless execution of services.Address and resolve any service issues that may arise at VIP Entrances, Concierge Desks, or any other premium seating areas.Assist with game day events and other service-related game day duties as assigned by the Premium Service Manager.

Assist with creation, production, announcement, fulfillment and inventory management of all Cutera sales tools & collateral. Manage vendors, budget, and expense spreadsheetsManage changes/additions through Document Control ECO processAssist new sales professionals with literature fulfillment web sites; set up accountsUpdate leads through Salesforce.com and marketing campaigns through MarketoAssist with events operations

San Francisco Bay Area

Process member’s transactionCross selling products and finding sales opportunitiesBalancing cash drawerFollow bank policy and procures to comply with federal standards

San Francisco Bay Area

Vault Teller mange cash levels, incoming/outgoing shipments Support Branch Manager with all aspects of daily operations Set goals and manage expectations of support staff Follow bank policy and procedures to uphold audit standards Work together with Branch Manager to plan and implement marketing projects Monitor vital sales and operation metrics to help keep the team motivated Lead and develop branch staff to meet customer's service needs Implement disciplinary action as needed per performance reviews and supervision of staff Keen attention to detail with maintaining compliance and regulations of Bank operations

San Francisco

Organizes safe and effective practice sessionsDeveloped and adhered to an efficient and technically sound conditioning and injury prevention and treatment program.Worked with the Principal/Activities Director a sound system for equipment accountabilityObeyed all district and school policies regarding the athletic programEstablishes good public relations in the school and community Demonstrates ability to motivate the team and individual playersInstills a positive attitude towards self, team, and sport on the part of individual players

Master'S Degree, Business Analytics

Master'S Degree, Sport And Fitness Administration/Management

Bachelor'S Degree, Business Administration, Marketing