Aj Mcfadden

Aj Mcfadden Email and Phone Number

Vice President of Customer Operations at Winston Benefits Inc @ Winston Benefits Inc
Aj Mcfadden's Location
Manasquan, New Jersey, United States, United States
About Aj Mcfadden

Experienced VP Of Operations with a demonstrated history of working in the management consulting industry. Skilled in Coaching, Sales, Customer Relationship Management (CRM), Client and Customer Retention, and Sales Management. Strong operations professional with a Master of Business Administration (M.B.A.) focused in Business Administration and Management, General from Delaware State University.

Aj Mcfadden's Current Company Details
Winston Benefits Inc

Winston Benefits Inc

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Vice President of Customer Operations at Winston Benefits Inc
Aj Mcfadden Work Experience Details
  • Winston Benefits Inc
    Vice President Of Customer Operations
    Winston Benefits Inc Jul 2018 - Present
    Manasquan, Nj, Us
    For 30 years, Winston Benefits has been Connecting People with Benefits. Founded in 1987, Winston had a vision to help our clients simplify the complexities of open enrollment, streamline the administration of their benefit plans, and develop strategic communications to improve employee engagement. As early adopters of the automated enrollment process, we brought the digital age to our clients by helping them migrate from paper enrollment processes to electronic solutions. Like technology, we have evolved over time.Today, we are a privately owned Benefits Administration, Enrollment, and Communication company. Our team continues to deliver innovative solutions to clients to help them manage, enroll and administer their benefit plans. We have one simple goal: Connect People with Benefits!
  • Premiere Response
    Director Of Program Operations
    Premiere Response Jul 2017 - Jul 2018
    North Bergen, New Jersey, Us
    Our Contact Center is the best in the business!Premiere Response is a high-level customer contact center that can handle any sized program for a wide variety of industries. Located in Central New Jersey, Premiere Response is within a half hour drive from Newark Liberty International Airport. Our convenient contact center location is ideal for fostering a communicative, hands-on relationship with our clients—the key to a successful partnership.Multi-Channel CoverageOur domestic contact center is flexible enough to handle your unique business needs. We offer primary contact services as well as secondary support services for your in-house team. From packaged goods, pharmaceuticals, and healthcare to restaurant, grocery, retail, electronics and more, Premiere Response is prepared to step up and answer the call whether it comes via email, social media, live chat, text or phone.FACT: When companies engage and respond to customer service requests over social media, those customers end up spending 20% to 40% more money with the company. (Bain & Company)
  • Careerco
    Senior Director Of Contact Center Operations
    Careerco Dec 2010 - Jul 2017
    New York, Ny, Us
    The CareerCo™ platform allows employers, big and small, to source job candidates with convenience and speed through smartphones, tablets, computers, and other mobile devices on demand. The service to employers is on a cost-per-applicant (CPA) basis. The platform is a scalable, performance-based recruiting solution (employers pay by applicant) that utilizes the company's proprietary job-mapping technology ("CareerMAP") to match members to various job openings; WOOF Job Alerts to communicate with members; and a transactional, dynamic, and frictionless payment system for massive scale. With the press of a button – anytime, anywhere, and on demand – the process for both employers and job seekers is streamlined.
  • The Collegebound Network - A Careerco Company
    Senior Director Of Contact Center Operations
    The Collegebound Network - A Careerco Company Dec 2010 - Jun 2017
    Staten Island, Ny, Us
    Since 1987, Changing Lives Through EducationAs the leader in education marketing since 1987, CBN connects prospective students with educational opportunities at America’s leading career schools, colleges, and universities.More than 3 million visitors per month visit CBN’s resource sites, which include CollegeBound.net, MyEducation.com, CollegeSurfing.com. The company serves more than 1,000 educational institutions and 3,500 campuses using innovative online and offline marketing strategies, exclusive informational content, a dedicated Student Services division, social media platforms, daily blogs, and more.
  • Benefits Data Trust
    Contact Center Manager
    Benefits Data Trust Dec 2005 - Dec 2010
    Philadelphia, Pennsylvania, Us
    Benefits Data Trust is a not-for-profit organization committed to transforming how individuals in need access essential benefits and services.Benefits Data Trust envisions an efficient, cost-effective health and human services system that proactively connects individuals and families to the supports they need so that people are healthier and more economically secure, and communities are stronger.

Aj Mcfadden Education Details

  • Delaware State University
    Delaware State University
    General

Frequently Asked Questions about Aj Mcfadden

What company does Aj Mcfadden work for?

Aj Mcfadden works for Winston Benefits Inc

What is Aj Mcfadden's role at the current company?

Aj Mcfadden's current role is Vice President of Customer Operations at Winston Benefits Inc.

What schools did Aj Mcfadden attend?

Aj Mcfadden attended Delaware State University.

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