Aj Rice Email & Phone Number

Raleigh, North Carolina, United States

Working on Bandwidth's Developer Experience and Software Infrastructure teams, I have had a hand in many projects and the opportunity to work with multiple teams across the organization as we transform software delivery and venture into the cloud.Some experiences include: - Building an internal notifications service to deliver webhooks and emails to.

Raleigh-Durham-Chapel Hill Area

- Develop and enforce API Design Standards across all product verticals- Perform API design review and coaching to backend teams on how to build great customer facing REST APIs- Built and maintain dev.bandwidth.com - a static React site hosted in AWS- Design and build DevOps and CI/CD pipelines using GitHub Actions to automate updating websites and client.

Raleigh, North Carolina, United States

- Provide guidance, coaching, and support in the use and implementation of Bandwidth s API s for Telephone Number Management, Voice Call Control, SMS / MMS Messaging, and Order Management. - Provide implementation, design, and usage support including best practices for complex customer implementations. - Actively drive customer issues and analysis to.

• Provide support to sales staff and manage customer accounts, working directly with customers and vendors to facilitate business transactions
• Designed and implemented an order receiving and processing application via python script for a partnership with a major clothing retailer (60+ development hours)
• Designed, built, and implemented a database that serves as the company’s main software system for all order and inventory management and saved over $30,000 in development costs, used to process $4mil in sales in 2018.
• Used Python, Excel, and database query knowledge to generate sales and inventory reports and trends to present to management and customers

Rancho Santa Margarita

- Managed tutors and students, performed office admin tasks and oversaw day to day operations of the center - Drafted and sent marketing emails and newsletters, promoted the center and attended social events to pass out promotional material - Coordinated meetings between parents and the director, as well as provide progress reports to parents and respond.

Piermont, NH

- Supervised 40 guests and 16 staff members. - Scheduled activities, planned and executed events, coached staff members, wrote performance evaluations - Spoke directly with customers about our mission and promoted the camp