Contract Director Customer Satisfaction
- Partnered in a start-up venture to operationalize, promote, and sell their flagship product, ExposXR by leveraging Extended Reality (XR) to treat anxiety and post-traumatic stress disorder.- Organized all customer and sales processes, gauging service valuators’ experience and satisfaction, measuring comfort with Extended Reality technology as opposed to Virtual Reality solutions.- Crafted preliminary sales and implementation processes and procedures.- Recommended CRM tools for centralized communication and information sharing- Continue market research and operational efforts for a next-generation product to leverage XR with human avatars