Alberto Solano Email & Phone Number

• Mentorship and Career Development: Provide guidance and mentorship to DevOps and Cloud Engineers, assisting them in defining career goals and identifying appropriate certification paths.• Requirements Gathering and Project Planning: Collaborate with customers to gather business requirements and define project roadmaps, ensuring alignment with Cloud Engineering and Security objectives.• Pipeline Development: Design and implement Continuous Integration/Continuous Deployment (CI/CD) pipelines using GitHub Actions, AWS CodeDeploy, Azure DevOps, and Bitbucket Pipelines.• Technology Evaluation: Assess new technologies to identify potential benefits for enhancing operational efficiency within the organization.• Knowledge Sharing and Team Development: Facilitate knowledge sharing sessions among team members, fostering a culture of continuous learning and professional development.• Infrastructure as Code: Develop and manage infrastructure using Terraform and AWS CloudFormation, creating custom Terraform modules to meet customer requirements across various cloud service providers, including AWS and Azure.• Deployment and Delivery Optimization: Enhance deployment and delivery practices through effective planning and team engagement, addressing business challenges with innovative technological solutions.• Observability Stack Implementation: Implement a comprehensive observability stack for serverless systems utilizing AWS native observability solutions such as CloudWatch Metrics, Cloud Insights, X-Ray Traces, Lambda Insights, RUM, and AWS Managed Grafana Service, along with PagerDuty for incident management.

Jacksonville, Florida, United States

- Led and managed a team of SRE engineers responsible for ensuring the reliability, availability, and performance of critical cloud-based infrastructure and services.- Implemented SRE best practices, including error budgeting, service level objectives (SLOs), and error budget tracking to enhance service reliability and customer satisfaction.- Spearheaded incident management processes, conducting post-incident reviews to identify root causes, and implementing preventive measures to minimize future occurrences.- Successfully scaled infrastructure to meet growing demands, collaborating with cloud engineering and operations teams to design and deploy robust, fault-tolerant systems.- Championed observability initiatives, leveraging monitoring, logging, and tracing tools to gain insights into system behavior and proactively address potential issues.- Oversaw on-call rotations and implemented effective on-call practices to ensure prompt response and resolution of incidents.- Developed and maintained comprehensive monitoring and alerting systems to proactively detect performance bottlenecks and potential service disruptions.- Automated infrastructure provisioning using Infrastructure as Code (IaC) tools such as Terraform and Ansible, improving deployment speed and consistency.

Cartagena, Bolívar Department, Colombia

As an IT Director, I was in charge of guarantee the reliability, high availability and redundancy of the systems and core services. To coherence evolution of IT and boost DevOps culture and moving from legacy Operations support to SRE. I was also in charge of migrating a large-scale infrastructure to AWS, Handling SRE & Security Engineering team,Focus on projects spanning infrastructure automation, take care of monitoring of distributed systems, build strong teams, take ownership of strategic decision making, improve training to determine long-term data strategy, drive a culture of intolerance to manual activities that promotes automation efforts, drive initiatives with partner teams to improve the reliability of the infrastructure, act as crisis management to orchestrate actions towards sustainable solutions, and provide training and support to partner teams that interface with SRE.

Cartagena, Bolívar, Colombia

As an IT Manager I was in charge of guarantee the reliability, high availability and redundancy of the systems and core services. To coherence evolution of IT and boost DevOps culture, participate in the definition of the IT strategy, high level business growth and new technologies addition, to organize/manage the IT department at a human and technical level.

Cartagena, Bolívar, Colombia

As a Senior IT Operations Engineer my role was to design and support HA services for our clients, new projects implementation from de architecting and operations side, designing cloud solutions for migrations and new implementations. To plan, coordinate and execute tasks for the IT Operations Team of the company.We worked with a lot of top technologies at the time which made me really happy. From a VSphere on-premise environment, Load balancing, Storage services, Backups, Troubleshooting, Full tolerance and HA systems, CI and CD, Linux and windows-based systems, Docker swarm, Jenkins, Ansible, Oracle, MySQL, MongoDB, Elastic Search, Redis. Architecting, Deploying and implementing Cloud Solutions with Amazon Web Services: S3, EC2, ELB, VPC, RDS, Cloudfront, SQS, Lambda, Cloud Formation a lot more.

As a Support Engineer my role was to manage a high-end infrastructure with two separated data-centers based on a VMware environment, advance Load balancing, Troubleshooting, Full tolerance and High Availability systems. Linux and windows-based systems, databases administration like Oracle with shareplex, MySQL, Redis. Architecting, Deploying and implementing Cloud Solutions with Amazon Web Services: S3, EC2, RDS, Cloudfront and SQS. Support applications based on C++, Java, NodeJS, PHP, Python and other languages and platforms. Docker Swarm, Kubernates, NGINX a lot more of fun technologies.

I worked here as an IT Manager for a particular project. The specific list of my assignments and responsibilities were: Deploying and maintaining Cloud Services on Rackspace, corporate e-mail accounts, backups, storage service, databases, Automatization tasks with RSycn for linux and windows-based systems, Web tracking and analytics and manage technological documentation: document changes in systems, correction of incidents, reports etc.

This was my very first job, worked as a Support Engineer with the Virtual Education Department on the University. My assignments and responsibilities were: IT Troubleshooting with the LMS Platform (PHP and Mysql), Linux Services Administration, Active directory management (Linux), Management Service Desk (Based on ITIL - OTRS), Documentation of incidents and user requests, Designing technological strategies for improvements to the services offered by institutional Virtual Education department, Support for project development from the technical side, Operate programs, manage data and produce reports and Training for teachers and administrators in designing e-learning content and management of virtual courses.

Systems Engineer, Systems Engineering

Develop skill on data analysis, logic engineer, analytical thinking, networking, databases management, project management and web sites.

Ingeniería, Computer Science