• Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization• Develop, implement, and maintain quality assurance protocols• Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity• Actively pursue strategic and operational objectives• Ensure operational activities remain on time and within a defined budget• Track staffing requirements… Show more • Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization• Develop, implement, and maintain quality assurance protocols• Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity• Actively pursue strategic and operational objectives• Ensure operational activities remain on time and within a defined budget• Track staffing requirements, hiring new employees as needed• Oversee accounts payable and accounts receivable departments• Lead, motivate, and support a team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution• Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service• Partner with cross-functional support teams in improving the proprietary tools and systems• Work closely with legal and safety departments to make sure activities remain compliant• Oversee materials and inventory management• Conduct budget reviews and report cost plans to upper management• Setting up 2 QTC in Yishun and Ubi Crescent• Managing home swab for Pre Departure Testing including Notarisation Show less

• A liaison between Swab site and Client• Assist to ensure smooth operation of the daily Swab operation• Tally the specimens and list of participants end of daily operation.• Coordination with store and lab delivery• Coordination with site operator and security to ensure constant flow of swab clients

• Conduct re-marketing exercise before the expiry of the policy• Respond to clients' enquiries relating to policy coverage & claims via phone calls/emails• Assist clients by liaising with various principals via emails to obtain quotations, renewals, policy changes, alignment of policy expiry date/s• Analyze clients' existing policy coverage and provide appropriate recommendations• Prepare/Execute standard administrative documentation for clients and principals

Perform/assist swab operations and infection control at various sites at regional swab centres and/ or foreign worker dormitories.• Recommended for promotion to Site supervisor by Site Manager on February 2021

• Oversee all aspects of the center’s daily operations, including staffing, program delivery, and customer service.• Ensure high standards of safety, cleanliness, and program quality.• Manage and monitor budgets, inventory, and resources effectively.• Lead, mentor, and develop a team of instructors and support staff.• Implement and maintain operational processes to enhance efficiency and client satisfaction.• Develop and execute comprehensive sales and marketing plans to… Show more • Oversee all aspects of the center’s daily operations, including staffing, program delivery, and customer service.• Ensure high standards of safety, cleanliness, and program quality.• Manage and monitor budgets, inventory, and resources effectively.• Lead, mentor, and develop a team of instructors and support staff.• Implement and maintain operational processes to enhance efficiency and client satisfaction.• Develop and execute comprehensive sales and marketing plans to grow the customer base.• Manage lead generation activities, partnerships, and community outreach to attract new customers.• Oversee the creation of marketing materials and campaigns (digital and traditional) to promote services.• Analyze sales performance and market trends to optimize offerings and pricing strategies.• Lead the development and execution of franchising strategies to expand the business into new regions.• Identify and evaluate potential franchise partners.• Ensure franchisees receive proper training and support to maintain brand standards and operational excellence.• Manage franchise relationships and ensure compliance with legal and operational guidelines. Show less

• Business development and relationship building• Provider of sound financial advice with regards to financial and protection needs to individuals• Constant upgrading of skills and knowledge to keep ahead of the financial markets• Active analysis of client’s portfolio and recommendation of suitable products to achieve client’s financial needs• Active prospecting to generate new business leads and build up clientele base

Consultancy service of all types. Concierge services dedicated to few.

• Initiate marketing activities to target customers• Bringing samples of LED light, Plasmacluster Ion equipment and relevant general catalogue and conduct product presentation.• Handle order taking, delivery and collection of equipment.• Manage the purchase, sales and inventory control of product Co-ordination and collection of test results• Conduct checking of LED light brightness by using brightness checking equipment• Implement sound sales and marketing strategies of… Show more • Initiate marketing activities to target customers• Bringing samples of LED light, Plasmacluster Ion equipment and relevant general catalogue and conduct product presentation.• Handle order taking, delivery and collection of equipment.• Manage the purchase, sales and inventory control of product Co-ordination and collection of test results• Conduct checking of LED light brightness by using brightness checking equipment• Implement sound sales and marketing strategies of business equipment/consumer electronic products for export market sales.• Work with overseas distributors to attain sales revenue and increase product market share• Provide regular updates on market and competitor information. • Prepare, study and analyse sales-related reports• Analyse and forecast PSI (purchase, sales and inventory) of distributors and improve the sell-through process.• Ensure order processing processes and transactions are completed. Show less

• Establish new business accounts and service existing accounts• Leading and developing your team to meet and exceed team sales target• Building long term rapport and good business relationships with clients• Be involved in the conceptualization and production of an advert or media campaign.• Leverage on the existing network of industry contacts to generate new business.• Maintaining and expanding hi-touch relationships with existing customers.

• Maintains customer satisfaction by providing problem-solving resources• Provide timely response, accurate and quality solutions to customers• Execute concierge, activation and assistance service to the customer.• Achieve the set targets for productivity and quality• Answer customer's queries and provide solutions.• Explain marketing promotions to customers• Provide necessary recommendation for different services requested by the customer and coordinating with… Show more • Maintains customer satisfaction by providing problem-solving resources• Provide timely response, accurate and quality solutions to customers• Execute concierge, activation and assistance service to the customer.• Achieve the set targets for productivity and quality• Answer customer's queries and provide solutions.• Explain marketing promotions to customers• Provide necessary recommendation for different services requested by the customer and coordinating with outsource provider to satisfy the need of the customer. Show less

• Promote and sell merchandise through effective customer service• Handling of walk-in customers• Maintain customer database• Assist customers in product search and info• Management of staffs and part-timers for roadshows and daily operations• Handling replenishment of stock/stock-taking. (PO and DO)• Handling transaction at the cash till (Opening/Closing/ Banking of cash)• Maintain shop tidiness• Provide liaising with customer and provider to achieve higher… Show more • Promote and sell merchandise through effective customer service• Handling of walk-in customers• Maintain customer database• Assist customers in product search and info• Management of staffs and part-timers for roadshows and daily operations• Handling replenishment of stock/stock-taking. (PO and DO)• Handling transaction at the cash till (Opening/Closing/ Banking of cash)• Maintain shop tidiness• Provide liaising with customer and provider to achieve higher satisfaction• Handling complains and dispute• Planning and scheduling of roster• Daily Operations and Management.• Review and report performances of staffs, shop and office.• Coordinate with provider, vendor and supplier for products and marketing plan suitable for the shop.​ Show less

• Promote and sell merchandise through effective customer service• Handling of walk-in customers• Maintain customer database• Assist customers in product search and info• Station at retail boutiques (Ngee Ann City)• Handling replenishment of stock/stock-taking• Handling transaction at the cash till (Opening/Closing)• Maintain shop tidiness• Provide fashion consultations to customers​