Developed rapport with customers through digital platforms and showroom interactions, successfully guiding them through the vehicle purchasing process. Delivered high-quality, professional presentations of used vehicles, highlighting features, benefits and available options. Consistently overcame objections, closed deals, and exceeded sales targets while maintaining strong customer satisfaction. Provided regular sales report and performance analysis to management, driving continuous improvement. Key Achievements:Exceeded monthly sales goals by 15% through targeted online lead generation and follow-up strategies. Improved customer retention by 20% through tailored engagement and post-sale follow-up.

Met and surpassed dealerships sales goals, including unit sales and additional product offerings such as warranties and service plans. Developed strong relationships with customers, guiding them through vehicle selection and purchase with a consultive approach. Conducted vehicle demonstrations, highlighting key performance metrics and optional features to optimize the customer buying experience. Regularly reported to the Finance Director on sales performance, ensuring alignment with overall dealership objectives. Key Achievements: Generated 30% more unit sales through proactive prospecting and consistent follow-up with potential leads. Achieved and average gross profit per vehicle sale that exceeded dealership standards by 10%.

Efficient Setup & Closing: Managed dining room setup, side work, and closing duties, ensuring smooth operations and high guest satisfaction.Product Knowledge & Allergen Awareness: Maintained detailed menu knowledge, including allergens, to enhance guest experience and comply with safety regulations.Exceptional Guest Service: Delivered personalized service by adhering to standards, contributing to high customer retention and satisfaction.P.O.S. Operation & Payment Processing: Accurately handled transactions and efficiently operated P.O.S. systems to ensure smooth payment experiences.Cleanliness & Safety Compliance: Ensured dining room cleanliness and adhered to sanitation protocols, enhancing customer experience and meeting safety standards.Tip Declaration Compliance: Followed lawful tip reporting procedures, demonstrating integrity in financial practices.Meeting Performance Standards: Consistently met or exceeded performance goals by optimizing service efficiency and guest experience.Team Collaboration: Worked collaboratively with colleagues to achieve service excellence and operational goals, supporting a positive work environment.

Maintained updated knowledge of all menu items, specials, liquor brands, beers, and non-alcoholic selections.Clearly communicated to service staff all daily specials and specialty drinks.Continually provided exceptional service to members and their guests by being friendly, knowledgeable, and accommodating.Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements, and garnishes.Set up storeroom and work areas to allow easy access to stock items.Developed in-depth product knowledge, ensuring confident communication and ability to upsell services, fostering long-term client relationships.Collaborated with internal teams to align messaging and promotional strategies, enhancing overall team effectiveness.Built strong rapport with customers, delivering personalized service and fostering trust, driving customer satisfaction and loyalty.Demonstrated exceptional attention to detail, ensuring precision and quality in tasks, applicable to managing client accounts and contracts.Streamlined operational workflows, improving efficiency and team productivity through effective organization and process optimization.