Ashok Kumar Email & Phone Number

Gurugram, Haryana, India

• Siebel CRM Expertise: Over 3.5 years of dedicated experience in Siebel CRM, contributing to the success of the HERO and DICV projects by optimizing business processes and enhancing customer interactions.
• HERO Project Contribution: Played a key role in implementing and customizing Siebel CRM solutions, ensuring seamless integration with existing systems to improve data management.
• Leadership in DICV Project: Led the Siebel CRM team, driving innovation and efficiency in CRM workflows, and overseeing the design, development, and deployment of tailored solutions to address unique business.
• Cross-Functional Collaboration: Consistently worked with cross-functional teams to translate business requirements into scalable Siebel solutions, significantly contributing to the overall success of the projects and.

Gurugram, Haryana, India

• Involved in different business processes including requirement gathering,feasibility analysis, designingsolution roadway and delivering changes to production release through UAT/ SIT.
• Design,development and maintenance of Inbound/Outbound Interfaces for transactional data and master data imports for loading data from DMS Mobile App for Service Pre-approval related activities (Approved, Returned &.
• Business Intelligence Reporting:Utilized hands-on experience in BIP Reports, providing valuable insights through business intelligence reporting.

Gurgaon, Haryana, India

• Proven Experience: Two years of experience as an Associate Consultant specializing in Siebel CRM, driving success in foundational projects that support client operations.
• Implementation and Optimization: Expertise in system design, customization, and deployment of Siebel CRM solutions, ensuring seamless integration and aligning with client business needs.
• Client-Centric Solutions: Skilled in translating client requirements into tailored Siebel CRM solutions, enhancing user experiences, and streamlining processes to boost CRM platform efficiency.
• Collaborative Approach: Strong track record of collaborating with clients and internal teams, fostering positive working relationships and aligning CRM solutions with broader business goals.
• Commitment to Growth: Dedicated to staying updated with industry trends and Siebel CRM advancements, continuously improving skills to deliver innovative solutions and drive project success.

Pune Area, India

• Organizational Efficiency: One year of experience as a Junior Secretary at Dakshana Foundation, dedicated to ensuring seamless administrative support and office efficiency.
• Administrative Support: Managed a variety of clerical tasks, including correspondence, appointment scheduling, and maintaining an organized filing system, with a strong attention to detail and accuracy.
• Effective Communication: Facilitated clear communication and coordination with team members and external stakeholders, enhancing collaboration and information flow within the organization.
• Office Management Skills: Gained valuable insights into office management, embracing a proactive approach to solving problems and handling diverse administrative responsibilities.
• Commitment to Growth: Demonstrated a willingness to take on new challenges, reflecting a commitment to personal and professional development.

Bachelor Of Pharmacy - Bpharm, Medicinal And Pharmaceutical Chemistry, 9.03/10

Activities and Societies: Actively participated in the Pharmacy Student Association, collaborating with peers to organize events.

Senior Secondary, Pcm, A1

Activities and Societies: Cultural Events Involvement:Enthusiastically participated in various cultural events,contributing to the.